@ICICIBank@ICICIBank_Care@ICICIPruLife
Multiple follow-ups for 3+ months on GST refund (wrongly charged on NRI term policy). Zero clarity, zero resolution. Shockingly asked to cancel policy instead of processing refund. Seeking urgent accountability and resolution.
@ICICIBank@ICICIBank_Care@ICICIPruLife
Multiple follow-ups for 3+ months on GST refund (wrongly charged on NRI term policy). Zero clarity, zero resolution. Shockingly asked to cancel policy instead of processing refund. Seeking urgent accountability and resolution.
Hi @BlueDart_@BlueDartCares
You asked me to contact customer care. I’d genuinely love to… if customer care actually existed.
The IVR is a masterpiece in wasting time, and the calls never reach a human. At this point, getting through feels harder than tracking the parcel .
Pathetic experience with Jio Fiber. Repeated outages and zero accountability. The technician assigned (Vishal Prasad) to my case failed to provide any solution despite multiple visits.
Customers are left helpless with no proper technical support or ownership.
@JioCare
@JioCare@JioCare either resolve this properly or explain why customers should continue trusting Jio Fiber with such poor technical support.
With reference to Service Request number SR000032ZKSJ
@jio_fiber@reliancejio
What kind of technical support training does Jio provide if a basic customer issue cannot even be understood? The technician keeps saying “it is working from our end” while the customer is clearly facing the problem. Simply denying the issue instead of investigating
@JioCare
When customers report a problem, the expectation is troubleshooting and resolution — not denial and statements like “nothing more can be done.”
Technician: vishal prasad
He denied sharing emp id as well, or passing it to any supervisor.
@JioCare@jio_fiber@reliancejio
Pathetic experience with Jio Fiber. Repeated outages and zero accountability. The technician assigned (Vishal Prasad) to my case failed to provide any solution despite multiple visits.
Customers are left helpless with no proper technical support or ownership.
@JioCare
@JioCare@JioCare either resolve this properly or explain why customers should continue trusting Jio Fiber with such poor technical support.
With reference to Service Request number SR000032ZKSJ
@jio_fiber@reliancejio
What kind of technical support training does Jio provide if a basic customer issue cannot even be understood? The technician keeps saying “it is working from our end” while the customer is clearly facing the problem. Simply denying the issue instead of investigating
@JioCare
The Hon’ble Court has already passed an order, yet Marathahalli Police Station, Bengaluru has not complied for weeks by sending an email to the bank to release the blocked amount. This delay is causing undue hardship. Seeking intervention.
@BlrCityPolice
The Hon’ble Court has already passed an order, yet Marathahalli Police Station, Bengaluru has not complied for weeks by sending an email to the bank to release the blocked amount. This delay is causing undue hardship. Seeking intervention.
@BlrCityPolice
Hey @zomato, I placed an order over an hour ago and it's still showing a 30-minute wait. Customer support has been unhelpful refusing both cancellation and refund. What’s the point of Zomato Gold if this is the service quality?
@deepigoyal