HBO Max Help

Need help with HBO Max? We're just a tweet away and would be happy to help. Let us know what questions you have or learn more at

[HBO Max Help @hbomaxhelp]

@miau_amapola ¡Hola, @miau_amapola! Trabajemos juntos con la cancelación de tu suscripción. En un DM, por favor, pásanos el nombre y correo anotados en tu cuenta, más el país en donde estás. Allá nos vemos.

[HBO Max Help @hbomaxhelp]

@HazelShane_91 Hi Shane, we'd like to take a closer look into this. Please send us a DM with the email address associated with your HBO Max account, along with any details about any error messages you're seeing, and when the issue started. We'll be happy to investigate further.

[HBO Max Help @hbomaxhelp]

@MCandame ¡Hola, @MCandame! Con gusto te ayudamos a que disfrutes tu suscripción. Revisemos lo que pasa; en un DM, por favor, pásanos el nombre y correo de tu cuenta, país en donde estás y plan o precio que pagaste. Allá nos vemos.

[HBO Max Help @hbomaxhelp]

@Caliphatality Hi there, we would be happy to help you get back to streaming the Heritage Classic. Please send us a DM and let us know what happens when you attempt to stream. We'll take a closer look and see how we can help! https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@TH3B1GT33 Thanks for the video! We'd like to investigate the lag you're experiencing. When you have a moment, please DM us your TV model so we can better assist you. Thanks. https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@servet_luis Hey Luis! We want to make sure you reach the right team, to get the best help with signing up for HBO Max in the United Kingdom. Please visit https://t.co/I4FjW7vSbs and select contact us to reach local support for HBO Max in the United Kingdom.

[HBO Max Help @hbomaxhelp]

@AndyBuck9ewl Hey there! Please visit https://t.co/I4FjW7vSbs and select contact us to reach local Customer Support for HBO Max in the UK. Our team is ready to help sort out this situation for you.

[HBO Max Help @hbomaxhelp]

@AndyBuck9ewl Hey Andy! We'd be happy to help you with getting access to your HBO Max account. Please send us a DM with the email address you signed up with, so we can take a look into this for you. https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@ashakouri1 Hey there! Thanks for taking the time to reach out to us here at HBO Max and share your thoughts with us! We'll make sure to pass this along for the right team to see it. Please feel free to reach out again at any time if you need anything else.

[HBO Max Help @hbomaxhelp]

@jaymekiester Hi Jayme, thank you for reaching out to us! We strive to provide the best experience possible and we always appreciate feedback. Please send us a DM with more details of what you're experiencing so that we can take a further look into this for you. Looking forward to your reply! https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@Revolutionz420 Thanks for getting back to us, send us a DM letting us know what device you're using along with the email address associated with your account! https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@Dr_AJknowsaword Hi AJ, thank you for reaching out. We would be happy to help with the choppy service you're seeing while watching with HBO Max. We have some steps here: https://t.co/u3HaXA2uFd that should improve your experience. If you need further assistance, please send us a DM. https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@prestonzeller Hi again, Preston. Yes, that is correct, you can customize the subtitles in your TV or phone's settings, but not in the HBO Max app directly. You can, however, change the language and turn the subtitles on or off while streaming content. Hope this helps!

[HBO Max Help @hbomaxhelp]

@AwwwBeanz Hey Patrick, we can certainly help you manage your HBO Max subscription. Please send us a DM with your email address and the name associated with your account. We look forward to hearing from you! https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@PotNuttz Hey there! If you need help getting signed back into your account, please see the following https://t.co/wF21TwOWb0 for details on regaining access. If you need more help with this, please send us a DM so we can take another look at this for you. https://t.co/M3ejALIcAf

[HBO Max Help @hbomaxhelp]

@lydia_caroll Hi Lydia, we saw your tweet and are here to help. We understand you have concerns regarding the end date of your subscription plan, and we'd be happy to help. So that we can better direct you, please DM us with the name, email, and region tied to your subscription. Thank you.

[HBO Max Help @hbomaxhelp]

@torreymspears @hbomax Hi Torrey! Live Sports is included with the Standard and Premium plans. For more details, see https://t.co/PIYSxb8b8v. Thanks!