The HBPW Sewer Crew will be performing manhole raising on West Ely Street throughout the week. Please use caution, slow down, and watch for workers and equipment in the area. Thank you for helping keep our crews safe!
Drowning in a growing stack of bills on your desk? Go paperless with SmartHub and make that pile disappear! Just log in to your SmartHub account, head to ‘Settings’, select ‘Paperless Billing’, tap ‘Switch’, and you’re done!
Before you drop any of these items into the toilet, remember: DON’T FLUSH THAT! Our sewer systems are engineered to break down toilet paper only, and introducing other household materials can cause significant damage. Your cooperation helps maintain a clean wastewater system!
08/06/2026 at 1:53PM - A power outage is currently affecting customers served by the Red Devil substation. The HBPW is currently working to restore service and will provide updates as progress is made. For any questions, please contact our dispatch center at 573-221-0955.
Did you know? Your air conditioner doesn't actually create cold air—it removes heat and humidity from inside your home and transfers it outdoors. Replacing your air filter regularly can help your system run more efficiently, improve airflow, and even lower energy costs!
Pouring FOG down the drain causes it to solidify inside sewer pipes, restricting flow and potentially causing wastewater backups—an issue that can be costly to fix.
Learn more about HBPW’s FOG Management Program: https://t.co/LiMh1s2bKU
Energy-Saving Tip of the Day!
Did you know your TV can help you save energy while you sleep? Many TVs have a sleep mode or sleep timer feature that automatically turns the TV off after a set amount of time.
With Project Share & Care, you can choose to round up your utility bill to the next whole dollar. Your small change makes a big difference—every contribution helps provide utility assistance to HBPW customers facing hardship. Click here to learn more: https://t.co/ZuCr2i4xBB
Every drop matters! Simple actions make a big difference:
- Dispose of chemicals and medications properly
- Pick up litter and pet waste
- Reduce fertilizer and pesticide use
- Conserve water whenever possible
Together, we can protect the source!
A sincere thank you to John Ortwerth, President, and Kellie Cookson, Secretary, for your service on the Hannibal Board of Public Works Board of Directors. Your time, leadership, and dedication have made a meaningful impact on our organization and the community we serve!
Congratulations to the 2026-27 HBPW Board of Directors! These individuals bring valuable experience, insight, and a shared commitment to serving the residents and businesses of Hannibal. Their leadership plays a vital role in helping us provide safe and reliable utility services!
Yesterday's outage at the Indian Mounds Substation was caused by a failed lightning arrester, a piece of equipment designed to protect the electrical system from voltage surges. Based on our assessment, recent storm activity likely weakened the arrester, leading to its failure.
The Hannibal Board of Public Works is proud to welcome Bryan Luckey and Barry Louderman as the newest members of our Board of Directors! Both were sworn into office last evening by Mayor Darrell McCoy at our July Board of Directors meeting. Welcome, Bryan and Barry!
Follow us on social media and never miss a beat. You’ll get:
- Fresh HBPW news
- Alerts about meetings and events
- Smart energy saving tips
- Updates on outages and boil orders
Give us a like, share with your neighbors, and stay in the loop!
Our monthly Board of Directors meeting will take place at 4:00PM this afternoon at our main office. Feel free to join us! You can also watch online at https://t.co/Et57vTaN30.
This week, Mark Turner, HBPW Water Treatment Plant Senior Operator, was invited to speak at the Hannibal Lions Club meeting! Mark provided an informative presentation about our water treatment process, explaining how water is treated, tested, and delivered safely to customers!
Starting fresh at a new home or business? Sign up for utilities at https://t.co/uMqNtNSDXQ by selecting ‘Sign up for services’, or stop by our office for in person assistance.
A precautionary 48-hour boil order is in effect from Thursday, 07/14/2026 at 1:50PM until Saturday, 07/18/2026 at 1:50PM for the outlined area including portions of the following streets: Mark Twain and Rock. Please click https://t.co/Z1ryWPatyz for boil order instructions.
If you're a residential or commercial customer with an average monthly utility bill under $1,000, our Budget Billing program could be a great fit. This option evens out your monthly payments using a rolling 12 month average. To enroll or learn more, contact us at 573-221-8050.