Henry Bate

Essex/Notts

[Henry Bate @HBate]

@ODEONHelp is the app down? Unable to make bookings as seat plan doesn’t load

[Henry Bate @HBate]

@askryanair I need to speak with support as I have put incorrect document details into check in.

[Henry Bate @HBate]

@TicketmasterCS I am unable to see my tickets for Monday on the O2 Venue App. Can you please assist?

[Henry Bate @HBate]

@TicketmasterCS Hello,
I have asked for it to be escalated several times to no avail. Please refer me to an email address or a phone number.

[Henry Bate @HBate]

@TicketmasterCS please respond regarding my tickets which have been hacked and sold via your website.
Shambolic customer service! Phone number is needed not an email or DM

[Henry Bate @HBate]

@TicketmasterCS Hello,
Please DM me the details for the fraud team as the customer service emails have essentially said they cannot do anything. Unacceptable service.

[Henry Bate @HBate]

@TicketmasterCS Hello,
It’s 18606052

Ticketmaster Order Number: 31-49248/UK1

To have no basic security when reselling tickets like two-step authentication is terrible. Someone found it very easy to hack my account!

[Henry Bate @HBate]

@TicketmasterCS Please can I be put in touch with someone senior? My query has not been taken seriously for fraud and this needs to be sorted out.

[Henry Bate @HBate]

@TicketmasterCS The customer service team only read the subject line and come back with uninformative responses. Surely fraud cases should be taken seriously?

[Henry Bate @HBate]

@TicketmasterCS Please DM with a phone number to call as my efforts aren’t working with emails.

[Henry Bate @HBate]

@TicketmasterCS my account has been hacked and Kendrick Lemar tickets have been sold for £20.
Please contact me urgently to resolve this.

[Henry Bate @HBate]

@TicketmasterCS Another useless reply from the customer team.
Please provide me with a number to call. This service is disgraceful

[Henry Bate @HBate]

@TicketmasterCS Hello, does a separate reply come after the generic response?

[Henry Bate @HBate]

@TicketmasterCS We received a totally useless reply below. Our account was hacked and our tickets sold to someone for 1/5th of the price.
Please help urgently to get the tickets back.
Seriously unhelpful customer service.

[Henry Bate @HBate]

@British_Airways unable to check even though my covid documents have been verified, can you please help?

[Henry Bate @HBate]

@HMRCcustomers Could I please be contacted by DM instead?

[Henry Bate @HBate]

@HMRCcustomers can you please assist me with my tax code?

[Henry Bate @HBate]

@HMRCcustomers It’s K445X

[Henry Bate @HBate]

@HMRCcustomers No, I was meant to receive a cheque in the post which has never arrived.
Could you please DM?

[Henry Bate @HBate]

@HMRCcustomers could you please assist me with a tax refund for 2018/2019 please?

[Henry Bate @HBate]

@HMRCcustomers PAYE