Helen Cormack

[Helen Cormack @HCorm]

@nationalrailenq Just arrived back in Newcastle having got on the 946am LNER Newcastle to Edinburgh. Is there any news on when the line might reopen or if I can get on the 1041

[Helen Cormack @HCorm]

@nationalrailenq 1036 Train just returned to Newcastle station is it worth waiting in station?

[Helen Cormack @HCorm]

@CrossCountryUK How much longer will the replacement train be? Now 3 hours late.

[Helen Cormack @HCorm]

@mysqa_sam still cannot get your appeals service to work can you help - called and logged yesterday but still nothing this is adding more to stress levels - help ☹️

[Helen Cormack @HCorm]

Standing in @waitrose Comley Bank branch - 15 of us queuing for self service trying to distance with 3 machines broken #customerexperience #SocialDistancing two Managers having a chat at the lifts! Great effort.

[Helen Cormack @HCorm]

@JosephACoelho my p5 class are studying your poem 'if all the world were paper' and are writing their own 'if all the world were....' poems during lockdown. Could you offer any top tips I can share with them? Thanks! Hopeful Class Teacher

[Helen Cormack @HCorm]

@TheBotanics we have tickets for 27th are you closing given Tier 4 restrictions?

[Helen Cormack @HCorm]

@Surfdome been waiting for days for some one to pick up the phone or answer an email now been cut off. Royal Mail have let you down on order 6528257. Please process a refund and contact us.

[Helen Cormack @HCorm]

@RoyalMailHelp still trying to locate urgent parcel FY460340047GB please can I have an update this is worst customer service

[Helen Cormack @HCorm]

How can I check that you have received it as they say they gave you my goods on 27th November? Do I just need to wait?

[Helen Cormack @HCorm]

@RoyalMailHelp still no tracking update on FY460340047GB this is really urgent can someone at least tell me where it is?

[Helen Cormack @HCorm]

@TSScot I cannot get any response from @Homebase_uk about an order I placed 4 weeks ago for a 2 day delivery. Was due today again but no show or contact. What can I do?

[Helen Cormack @HCorm]

@Homebase_uk I still have never had a response on my order of 4 weeks ago 4071646525 due today 3 weeks late and surprise no show - again. Please respond.

[Helen Cormack @HCorm]

@Homebase_uk 3 weeks since ordering for a 2 day delivery, 4 days since tweets ignored, any chance of a delivery update?

[Helen Cormack @HCorm]

@Homebase_uk You have my money and are ignoring all contact. Disgraceful customer service despite these difficult times you should not have been operating if you couldn’t cope with demand

[Helen Cormack @HCorm]

@Homebase_uk You have my money and are ignoring all contact. Disgraceful customer service despite these difficult times you should not have been operating if you couldn’t cope with demand

[Helen Cormack @HCorm]

@Homebase_uk I can’t get though on your helpline and no one answers emails - please can you let me know approx delivery times for order 4071646525. Thank you

[Helen Cormack @HCorm]

@Homebase_uk no one is replying to my emails or phone calls - you simply cut me off. How much longer for 4071646525 please.

[Helen Cormack @HCorm]

@sainsburys it’s been 6 days since my vulnerable mum was registered. Still can’t login. Please respond urgently.

[Helen Cormack @HCorm]

@IainMerc That will be you I have no doubt

[Helen Cormack @HCorm]

@astro_timpeake I have 60,9 yr olds who have written you a job application to join you in space! They have been studying you in class - where could I send their letters to? #fingerscrossed