HDI Trillium Chapter

HDI is the leading professional assoc. and certification body for the technical service and support industry. Local chapter Toronto & Southern Ontario Region

[HDI Trillium Chapter @HDITrillium]

Came across this article again by @HDI_Analyst https://t.co/Bjp7OiA5lD proud to be a part of our @HDITrillium locally & @ThinkHDI globally!

[HDI Trillium Chapter @HDITrillium]

Next event April 27th! Survive & Thrive when faced with major incidents https://t.co/hiiyUaboGG #ITSM @ThinkHDI @ITpreneurs @aykac #HDITO

[HDI Trillium Chapter @HDITrillium]

A #KCS coach must understand coaching for everyone, from analysts to managers. @RandyCelaya @ThinkHDI https://t.co/hREeS7dOWi #HDITO

[HDI Trillium Chapter @HDITrillium]

Getting into Kanban #HDITO @ThinkHDI #ITSM #Kanban

[HDI Trillium Chapter @HDITrillium]

Getting hands on with Kanban!

[HDI Trillium Chapter @HDITrillium]

Get rewarded for landings not takeoff #kanban #its #HDITO great turnout! @ThinkHDI

[HDI Trillium Chapter @HDITrillium]

Getting started down the Kanban path! #HDITO @ThinkHDI #ITSM 1st event of the yr.

[HDI Trillium Chapter @HDITrillium]

Stop starting work and start finishing Register for this thursdays event https://t.co/KTsYKq8FSP

[HDI Trillium Chapter @HDITrillium]

Join us Thurs Mar 2nd, 2017 for our first event. Register Today! https://t.co/G5rmbHyJpY #HDITO #ITSM @ThinkHDI #kanban #itil #custserv

[HDI Trillium Chapter @HDITrillium]

Join us Thurs Mar 2nd, 2017 for our first event. Register Today! https://t.co/G5rmbHyJpY #HDITO #ITSM @ThinkHDI #kanban #itil #custserv

[HDI Trillium Chapter @HDITrillium]

@paul_vos4 Knowledge only has value when its reused. Start sharing! @itsmf_gtr @TOPdesk #KCS #HDITO @ThinkHDI

[HDI Trillium Chapter @HDITrillium]

Shift left approach to support with solid Knowledge mgmt #ITSM #KCS @itsmf_gtr @TOPdesk #HDITO

[HDI Trillium Chapter @HDITrillium]

Knowledge migration process and knowledge flow with @paul_vos4 @itsmf_gtr @TOPdesk @ThinkHDI #HDITO #KCS

[HDI Trillium Chapter @HDITrillium]

Knowledge mgmt business case with @paul_vos4 @itsmf_gtr @ThinkHDI #HDITO #ITSM @TOPdesk

[HDI Trillium Chapter @HDITrillium]

Drop in days strategy to push awareness of self service #ITSM alleviate stress in using new tech @itsmf_gtr #HDITO

[Paul Vos @paul_vos4]

Eric doing his thing at the TopDesk/HDI/ITSMF event.

[HDI Trillium Chapter @HDITrillium]

Great networking on the break back to learning with Petra @TOPdesk @itsmf_gtr @ThinkHDI #ITSM #HDITO

[HDI Trillium Chapter @HDITrillium]

Link #ITSM initiatives to the strategic objectives of the business learning with Petra @itsmf_gtr @TOPdesk #HDITO

[HDI Trillium Chapter @HDITrillium]

Great partnering with @itsmf_gtr and @TOPdesk with @paul_vos4 #HDITO building the bus. case for next gen #ITSM

[HDI Trillium Chapter @HDITrillium]

What does self service and Knowledge mgmt mean to you? @TOPdesk @ThinkHDI @itsmf_gtr #ITSM #HDITO discussing at our event today!