HESK.com

A simple, secure and FREE user friendly help desk!

[HESK.com @HESKdotCOM]

#HESK 3.7.10 has been released, fixing an issue with POP3 fetching.

To update:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

If you are on 3.7.9 and are using POP3 fetching, you should upgrade immediately.

[HESK.com @HESKdotCOM]

#HESK 3.7.9 has been released.

This is a security and bug fix release. To upgrade your help desk:

1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud accounts have already been upgraded.

[HESK.com @HESKdotCOM]

#HESK 3.7.8 has been released.

It includes important security and bug fixes. Please upgrade as soon as possible:

1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud accounts have already been upgraded.

[HESK.com @HESKdotCOM]

@watchtowrcyber You wouldn't have plans suitable for small businesses, would you 🙂

[HESK.com @HESKdotCOM]

Credit to @watchtowrcyber - following

[HESK.com @HESKdotCOM]

If you are running CPanel on your web servers, make sure you are patched against CVE-2026-41940
https://t.co/HwTmh7ns1q

Hesk Cloud servers have already been patched and preventively scanned for compromised session files.

[HESK.com @HESKdotCOM]

#HESK 3.7.7 has been released, fixing a knowledgebase management bug.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically.

[HESK.com @HESKdotCOM]

#HESK 3.7.6 has been released, improving WCAG 2.1 AA compliance and fixing a few bugs.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically.

[HESK.com @HESKdotCOM]

#HESK 3.7.5 has been released, fixing a few bugs.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud accounts have already been updated.

[HESK.com @HESKdotCOM]

#HESK 3.7.4 has been released, fixing an issue with saving themes.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers, relax, you will be updated automatically.

[HESK.com @HESKdotCOM]

#HESK 3.7.3 has been released, fixing a bug and making some minor improvements.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically👍

[HESK.com @HESKdotCOM]

#HESK 3.7.2 has been released, fixing an issue in upgrades from pre-3.7.0 version.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically👍

[HESK.com @HESKdotCOM]

#HESK 3.7.1 has been released, improving upgrades from Hesk < 3.5 and runs on PHP 5.6.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically👍

[HESK.com @HESKdotCOM]

#HESK 3.7.0 has been released, featuring:

- staff permission groups
- deactivating staff members
- modifying public UI from the admin panel
- processing of To/Cc emails in email to ticket
- loads of other improvements

Release notes:
https://t.co/cjwPJugaJX

[HESK.com @HESKdotCOM]

@0xu9ur Tasks are not planned in Hesk. What you can do is create a support ticket with the task, and assign it to someone.

[HESK.com @HESKdotCOM]

Hesk 3.7.0 BETA (test version) is now available for testing:

- edit public side colors from admin panel
- permission groups
- deactivate users
- improved handling of customer names/emails
- and a lot more!

See more info here:
https://t.co/eb3eSmKwP7

[HESK.com @HESKdotCOM]

#HESK 3.6.4 has been released to fix a few bugs while we work on 3.7.0.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically👍

[HESK.com @HESKdotCOM]

We released #HESK 3.6.3 today to fix broken KB ratings in the 3.6.x series.

To update your Hesk:
1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically.

[HESK.com @HESKdotCOM]

@Diego_Nestmad Push notifications are currently not planned so hard to say when

[HESK.com @HESKdotCOM]

#HESK 3.6.2 is now available, fixing a few bugs.

To update your Hesk:

1. login to your Hesk admin
2. go to Settings > General
3. click the "Check for updates" link
4. follow instructions

Hesk Cloud customers will be updated automatically.

Enjoy!