Harold Hambrose

Chief Design Officer at ZENDA, an enterprise research and design consultancy.
Author, Wrench in the System #HumanCenteredDesign

[Zenda Consulting @ZendaConsulting]

Could a designer’s human-centered methods have provided innovation, invention, and greater value from transformation investments?

RESPOND HERE (https://t.co/gGNEj79Qr0)

[Zenda Consulting @ZendaConsulting]

Today, Zenda is happy to celebrate 1 year of working together with Max Stropkay, a Senior Designer. Zenda is very fortunate to have Max on the team leading many unique design engagements. Max’s hard work and attention to detail lead to successful outcomes for our clients. #zenda

[Gary McTall @GovSenseGary]

Great #UX reading list. I agree with a large majority. Missing @HHambrose's 'Wrench in the System'. https://t.co/VBI2y5UmuW #UsabilityIsKey

[Electronic Ink @ElectronicInk]

An important read for contact center leaders: https://t.co/gCfCGVZ0Jw #custserv #cx #cctr #design by @hhambrose

[Electronic Ink @ElectronicInk]

Our top #HumanCenteredDesign articles from last quarter: https://t.co/Zps0jmfWSh by @GoodTraitz @Carlos_T_Design @HHambrose @jrechler

[Electronic Ink @ElectronicInk]

We’re leading a #designthinking workshop today for @PHLschools high school students with @TempleUniv @AppsandMaps

[Harold Hambrose @HHambrose]

Go Tartans! https://t.co/jcSB7XLQPB

[CMU School of Design @cmudesign]

Business Insider names the School of Design as one of the World's 25 Best Design Schools! https://t.co/QSzoVioZ41

[Electronic Ink @ElectronicInk]

Know the human risk of your contact center https://t.co/gCfCGVZ0Jw by @hhambrose via @CallCenterICMI #custserv #cx

[Harold Hambrose @HHambrose]

The Automated Future of Human-Centered Design https://t.co/0z8FVO4pAr

[Electronic Ink @ElectronicInk]

Meet the next generation of designers, researchers and technologists @todastw1 #TODASTW

[Electronic Ink @ElectronicInk]

Wishing our design researchers safe travels as they head to Japan this weekend to conduct #ContactCenter research

[Electronic Ink @ElectronicInk]

“Avoid assigning new responsibilities to a team member with the wrong skill set just b/c a role needs to be filled" https://t.co/FSaa4ELXbW

[Philadelphia Museum of Art @philamuseumart]

The likeness is uncanny. 4th grader Morgan drew an impressive Diana on her school's visit to @philamuseum.

[Electronic Ink @ElectronicInk]

Frustrations linger around electronic health records and user-centered design https://t.co/tcRHi2M6R4 by @HealthITnews #EHR #EMR #HIMSS16

[Philadelphia Museum of Art @philamuseumart]

Some great energy at the @philamuseum Hackathon. #hackthemuseum

[Electronic Ink @ElectronicInk]

What does Maslow's Hierarchy of Needs have to do with employee #onboarding? https://t.co/cSlJ6WatDA @mattbartholomew

[Harold Hambrose @HHambrose]

Congrats @UnionPacific Laura Pham for demonstrating zero training UI at #SAPEAM - Show 'em how it's done! #uidesign Making #Sap usable.