Jon Amery

Marketing & Customer Experience guy | Aust #9 CMO 2017 | Consumer of breakfast. Lover of life. GM@AFG

[Jon Amery @HIFROMJON]

Camping with my kids made me realise that they are way more skilled at saving iPad battery than money. 😩

[Jon Amery @HIFROMJON]

@airasia @naluri_my It’s now been a year with no refund, no way to get in touch with anyone. No response to any channel. Chat no longer connects. WTF. #boycottairasia

[Jon Amery @HIFROMJON]

@airasia @naluri_my It’s now been a year with no refund, no way to get in touch with anyone. No response to any channel. Chat no longer connects. WTF. #boycottairasia

[Jon Amery @HIFROMJON]

@airasia @naluri_my It’s now been a year with no refund, no way to get in touch with anyone. No response to any channel. Chat no longer connects. WTF. #boycottairasia

[Jon Amery @HIFROMJON]

@airasia @AVA_airasia It’s now been 1 year after you said my refund would be 3 months. Your chat has stopped working, no response on any channel, when I did get through to chat, nobody could do anything. How does anyone get hold of you? #boycottairasia

[Jon Amery @HIFROMJON]

@airasia - you promised me a refund within 12 weeks. It's now been 30 weeks. I've followed up 5 times. No way to escalate. Always promises I've been put to top@of the queue. Chat won't help. Over it. Please contact me or I'm going to the media and consumer affairs.

[Jon Amery @HIFROMJON]

Hey @vanguard_au - what the heck happened to your website. Your agency should be shot. Error loading every page, SEO is broken and you don’t even show up for most of your asx etf codes in search. Not good guys. Been like this for weeks.

[Jon Amery @HIFROMJON]

@airasiasupport - I requested a refund not a credit. You have now sent me an email saying if I don't respond, you will change my request to a credit anyway. No details of how to respond. I have reported your email to the ACCC. I am not sitting for 2 hours on your chat again!

[Scott Galloway @profgalloway]

“People think of it as strong alpha males who deserve to win. That’s not what Darwin suggested, or what has been demonstrated. The most successful strategy in life is friendliness and cooperation, and we see it again and again.”

[Jon Amery @HIFROMJON]

Product naming. They have to know. 😂

[Jon Amery @HIFROMJON]

@claireawheaton Taking the ‘kissing a baby’ to level 19. Great photo. What a legend

[Jon Amery @HIFROMJON]

@nigewillson Sorry @nigewillson - couldn’t resist a bad chip joke.

[Jon Amery @HIFROMJON]

Hey @WDCreators - how is it that you sold me ab $800 Livebook duo in 2014 and your tech support just told me you made it a legacy product in 2015? Plus haven’t provided any security updates since 2015? I year of support? Please explain.

[Jon Amery @HIFROMJON]

Omg USA - you’re president just suggested that injecting disinfectant might help corona virus. 😂 You just can’t write this stuff.

[Jon Amery @HIFROMJON]

If you’re developing products and want better experiences for customers - this is worth a read.

How do you get a user from the signup to habit formation?

Interview with @thibault_imbert Growth Director - Adobe Creative Cloud #product #growth #customer

https://t.co/Dlm5eKOrDR

[Jon Amery @HIFROMJON]

60 days left in the decade. We’re back to the 10’s. that went quick. I remember looking forward to year 2000

[Jon Amery @HIFROMJON]

#hackoftheyear

[Jon Amery @HIFROMJON]

@paulwallbank Magpie 2 years running

[Jon Amery @HIFROMJON]

@R1chardatron @gusbalbontin Pretty close. A really inspiring guy. Nice to have such a fun talk.