@snoopcourt We're here to help! Please send us a DM with your complete reservation details, and we'll partner with the hotel to make this right.
Thank you for choosing Hilton. We'll be on the lookout for your message! -Melissa
@shandeighmw Hi S,
We're sorry to hear this and understand your concern. Please send us a DM with your contact information and hotel details, so we can take a closer look and assist. -Kensie
Hi Andrew,
Thank you for reaching out regarding your concern about a possible overcharge. We'd be happy to look into this for you.
When you have a moment, please send us a private message with your reservation details so we can review the matter further on your behalf. We appreciate you taking the time to bring this concern to our attention and will keep an eye out for your reply. Warm regards -Caro
@car_heroes We're sorry to hear about this experience.
Please send us a DM with the hotel name, your confirmation number, the full name on the reservation, and the email address associated with the stay. We'll be happy to review the situation further. -Mere
@2019ShelbyGT350 We would like to have a conversation through DM when you have a moment. We look forward to hearing from you at your convenience. Kind regards. -Mahmoud
@SteffiLatta Oh, no! We are sorry to hear of your experience and would love to learn more. Please send us a DM with your information. We look forward to your reply. -Desiree
We understand how disappointing this must be, especially when travel plans change due to circumstances outside your control. We'd like the opportunity to review your reservation and the rate booked. Please send us a DM with your Hilton Honors number, confirmation number, and email address, and we'll be happy to take a closer look. Thank you for choosing Hilton! - Fran
We're sorry to hear about this experience and understand your frustration. Please send us a private message with your reservation details, including the confirmation number, full name on the reservation, email address, and the hotel name. We'll be happy to review this further for you. -Mere
Hi Han - Thank you for choosing Hilton.
If you need help with a past or upcoming stay, please DM us with the name and address of the hotel, the date of arrival, the primary guest's full name, email address and phone number associated with the booking, as well as the method used to book your stay.
We'll be watching for your message ~Athena
@klanicole Hi Kla. We're sorry to hear this. Please send us a DM with your confirmation number, email address, and phone number, so we can review your stay and assist further.
Thank you. -Mere
Hello @bruceamcgaha,
Thank you for reaching out regarding your reservation and the delays you experienced during check-in. We’re sorry to learn of your concerns and would appreciate the opportunity to look into this further.
When you have a moment, please send us a private message with your reservation details so we can review the situation and assist you more effectively. We appreciate you taking the time to share your feedback and look forward to your reply. Warm regards -Caro
Hi Kimber,
Thank you for reaching out and bringing this concern to our attention. We understand your frustration and would appreciate the opportunity to look into this matter further and help make things right.
When you have a moment, please send us a private message with your reservation details so we can review the situation more thoroughly and provide the appropriate assistance. Thank you for being a valued part of Hilton. We look forward to hearing from you. Warm regards -Caro
@MGohring Matt, please send us a DM with your Hilton Honors number, along with the email and phone number associated with your account, so we can look into this further and assist. -Denise
@bumshari68 We are sorry to hear that you have not received follow up to your concerns. Please follow and DM us your reservation details, so we can review your case. Please include your confirmation number, full name on your booking, phone number and email associated. Thank you. -Dawn
@FormerlyWTC Hi, we're sorry to hear about your experience. Please DM us the details about your concerns, including the full name on the reservation, email address, phone number and stay details (full hotel name, check-in, and check-out dates), so that we can assist further. -Lee