Harvard HKSIT

Harvard University, Harvard Kennedy School Information Technology (HKSIT). Technology info, updates, changes, and incidents.

[Harvard HKSIT @HKSIT]

Microsoft is working to restore Teams and is providing updates as their work is completed.
We apologize for the inconvenience in the meantime and hope to receive notice of resolution shortly.

[Harvard HKSIT @HKSIT]

HKSIT is aware of issues affecting Microsoft Teams today, including:
- Users who reboot their computers may not be able to log into Teams.
- Users logging in or unlocking their devices after some time may see missing messages.
- Files and messages slow or fail to send/receive.

[Harvard HKSIT @HKSIT]

UPDATE: HUIT has resolved the issue impacting logins to all features of the my.Harvard applications and will continue to monitor to ensure service stability.

[Harvard HKSIT @HKSIT]

Investigating - my.harvard is currently unavailable to all users. HUIT is investigating and will provide updates as they become available.

[Harvard HKSIT @HKSIT]

FINAL UPDATE: We have received confirmation that the M365 email delivery issues / erroneous warning messages have been resolved, and email services are fully operational.

Please reach out with any outstanding questions or concerns.

[Harvard HKSIT @HKSIT]

INCIDENT ALERT: An issue with Harvard’s spam filter is affecting a subset of Microsoft Office365 email users.

Impacted users will either experience warning messages on emails they receive, issues sending messages, or both.

[Harvard HKSIT @HKSIT]

HUIT is now shifting towards resolving the warning message that appears on received emails for a different portion of the population. They expect this work to run into the early evening.

[Harvard HKSIT @HKSIT]

We hope to see you there! If you're not able to join and/or you have urgent questions or concerns about file management, please email [email protected].

[Harvard HKSIT @HKSIT]

What are the differences between SharePoint, OneDrive, Teams, and the HKS network drives? Which one should you use for your projects?

At HKSIT, we hear these questions A LOT, and we're excited to address them at an upcoming Tech Tuesday session all about file management. 📁🗄️

[Harvard HKSIT @HKSIT]

Join us Tuesday, Nov. 14, at 10AM ET for a conversation with HKSIT's Julie Balise and Barbara Loblundo about the pros and cons of SharePoint, OneDrive, Teams, and network drives; how to get started with each; collaboration, and more.

RSVP here: https://t.co/qxtDkG0rNS

[Harvard HKSIT @HKSIT]

As long as there are passwords, we will need password managers.

Harvard's recommended tool for the job is 1Password! And on October 3, our team is hosting 2 trainings to get the @Kennedy_School community up and running, storing, creating, and managing logins in 1Password.

[Harvard HKSIT @HKSIT]

And on October 3, our team is hosting 2 trainings to get the @Kennedy_School community up and running, storing, creating, and managing your logins in 1Password. Learn more here: https://t.co/rZg8CNXzRH

[Harvard HKSIT @HKSIT]

This weekend, Harvard is ending support for LastPass.

What does this mean for @Kennedy_School?

On Saturday, any HKS members using a LastPass Personal Premium account provided by Harvard will see that account downgrade to Free/Basic – unless they take steps to pay for premium.

[Harvard HKSIT @HKSIT]

Please email [email protected] if you have any questions about this.

If you'd like to migrate your passwords from LastPass to 1Password, Harvard's recommended password manager, please follow the instructions here: https://t.co/y4Iq6u8Dyq