Hayley Kennedy

[Hayley Kennedy @HKennedyPR]

@ArgosHelpers hi, my order was due to arrive yesterday into store and no sign yet. How can I find out when it will arrive?

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi is the 7.43pm Liverpool Lime Street to Euston still due to run please? We were booked on the 6.43 but this has been cancelled

[Hayley Kennedy @HKennedyPR]

@Lookincred1ble hi I emailed last week asking for a tracking number because I haven’t received any update on my order for weeks, I would like an update

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast Thanks for your help Mike!

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi I have tickets from Edinburgh to Liverpool Lime St for later today, can they be used on an earlier service please? Just want to confirm

[Hayley Kennedy @HKennedyPR]

@ZARA_Care the worst chat service ever, delivery has been cancelled by the courier and I keep getting told to wait 72 hours until you can assist? It’s been over a week with no order!!!!

[Hayley Kennedy @HKennedyPR]

@premierinn hi do you have a reopening date for your Hampstead location please?

[Hayley Kennedy @HKennedyPR]

@chilternrailway Perfect thank you, so the times showing when looking to purchase tickets are correct?

[Hayley Kennedy @HKennedyPR]

@chilternrailway hi what time is the first train to Bicester Village from London on Saturday 18th please? Are the times showing when purchasing tickets correct?

[Hayley Kennedy @HKennedyPR]

Excited for the day ahead at the Women into Leadership event in London 👏🏼 #WiL22

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi why is every train to Liverpool Lime St on the 7th of Oct showing as sold out please?

[Hayley Kennedy @HKennedyPR]

@BSTHydePark hi I have a query about my tickets for Adele tomorrow can you dm please?

[Hayley Kennedy @HKennedyPR]

@BSTHydePark hi is there a last entry time for Adele for the 2nd July please?

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast Hi Miles, thanks for your response. So I would need to buy a ticket at lime st on the day of travel?

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi will advance tickets be released for journeys from Liverpool Lime St to London Euston for the 24th June please? I’ve seen different responses here from your team, some saying none will be released, some saying timetables are yet to be confirmed

[Hayley Kennedy @HKennedyPR]

So 17.47 from Liverpool Lime St to Euston is cancelled and advised by @AvantiWestCoast staff to get on @LNRailway to Crewe, who then announce that Avanti tickets aren’t accepted on service 🙂 symbolic of the shambolic rail network

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi on the 5th of January, what time do off peak trains start to London Euston from Liverpool Lime St please?

[Hayley Kennedy @HKennedyPR]

@Matalan hi I was expected to receive a parcel last week and I have had no further updates on this, can you look into it please?

[Hayley Kennedy @HKennedyPR]

@AvantiWestCoast hi I received an email earlier to say tickets were available to buy for the 4th January from Liverpool Lime Street to London Euston, however on the site I am unable to select this date. Can you confirm when they are due to be released please?

[Hayley Kennedy @HKennedyPR]

@AskSmythsToys hi I received an update to say my order would be delivered last Thursday, but now it says there is a delay? Are you able to assist with this please?