are received, the inspection will be conducted and I will contact you with the results.Thank you again for your assistance in this matter.
Tiffany Hofstetter
Marine Cargo Claims Adjuster
UPS Capital Claims Program
Crawford & Company
to any local system limitations, you may need to send the pictures in multiple emails, to prevent complications. If you have any difficulties, let us know and we will be happy to work with you to find a resolution.
Once the pictures #UPSstinks
please make sure the UPS tracking number is included in the Subject line of the email.
Please be aware that UPS can accept up to 9 megabytes of information in each email. As a result, if the file size exceeds 9 megabytes, or is subject
#UPSstinks
opposite sides).
• Dimensions of the box including the package height, length, and width provided in the body of the email.
Please email the photos in jpeg format to [email protected] and cc, [email protected] .
Also, to expedite the process, #UPSstinks
the outside of a corrugated cardboard box.
• A picture of the damaged item.
• Two pictures displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the #UPSstinks
A close-in picture of the box manufacturer’s certificate (BMC), if available. The BMC is a round stamp that details either the bursting strength of the box or the edge crush rating of the box. The BMC is generally found on a bottom flap on
A picture of the packaging material used inside box (e.g. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.)
• A close-in picture of the shipping label with tracking number (please zoom in enough to read the detail) #UPSstinks
pictures of the following:
• A picture to show the damaged merchandise, inside the original box, with all of the original cushioning (picture should show the placement of the merchandise and packaging inside the box)
•
why the previous reviewer wanted to rate them as a minus 10
In order to adequately assess the damage and provide a timely resolution, we will need approximately 7 pictures of the packaging material and the damaged item(s). Please provide digital #UPSstinks
Also you are told the extra cost you paid was not insurance just declared value. I say if they charged you for declared value it must be insurance now clerk gets nasty. following are the hoops UPS wants you to jump through to get reimbursed. This is why it is #UPSstinks
are doing an investigation. You believe you are covered because you insured package for value. 3 weeks later snippy UPS cleck tells you they will not cover cost because they blame you and if you want to challenge it they have a few requirements to meet. #UPSstinks
UPS picks up a package at my place and we know they won't pick up anything that looks damaged. 4 days later they refuse to deliver package because it is so damaged that it looks like their truck ran over it. You can't file a claim because they know they destroyed #UPSstinks