The purpose of this page is to provide helpful information to our members. This is not monitored 24/7 and is not the appropriate way to report outages.
Heart of Texas EC offices will be closed Monday, September 4 in observance of Labor Day.
To report an outage, please call 800-840-2957, Option 1 or report it through your SmartHub app by tapping "Report an Outage".
Have a safe and relaxing Labor Day!
As we prepare for what could be another round or storms, here’s a photo from some of what happened last night and into today.
Thank you to our linemen who work tirelessly to get the power back on as quickly and safely as possible.
ERCOT has issued a Weather Watch June 15 - 21 due to forecasted higher temperatures and anticipated higher electrical demand. Grid conditions are normal and can be monitored on https://t.co/2vvLNwHoRV. Read more and sign up for #TXANS notifications here: https://t.co/KvCcki2LlM.
Linemen continue working on restoring every members power from last night's storm. Thanks to them for continuing to work on outages and plan to have everyone back on safely as possible.
Currently, crews are replacing broken poles and working a large outage in Bruceville-Eddy.
Crews are working multiple storm related outages across our area including severe damages sustained between Lott, Reagan and Pleasant Grove areas.
Visit outage map:https://t.co/SedfzdR4St