HPEDSB_ITS

ITS committed to delivering quality training and support to all students and staff in a technologically rich 21st Century learning environment.

[HPEDSB_ITS @HPEDSB_ITS]

Power outage at the education centre.

If you need to access Aspen, please use this link
https://t.co/W1tYKcNdKv

Next Update:
We will send out further communication as we know more

[HPEDSB_ITS @HPEDSB_ITS]

ITS Team with the Cat in the Hat Halloween theme this year. Kermit joined in as well!

[HPEDSB_ITS @HPEDSB_ITS]

The End of Year roll over procedures are now complete and the Aspen SIS is back online.

[HPEDSB_ITS @HPEDSB_ITS]

SCHEDULED SERVICE INTERRUPTION. Aspen Student Information System will be offline Monday August 12th to perform the end of year roll over procedures.

[HPEDSB_ITS @HPEDSB_ITS]

Aspen SIS will be offline beginning 6:30 this evening until late afternoon Saturday. This is a planned system upgrade. Admin, staff and student portal will be offline along with the online registration portal.

[HPEDSB_ITS @HPEDSB_ITS]

ITS Team disguised as the Information Highway today 💻📱🖨️🔧⚙️

[HPEDSB_ITS @HPEDSB_ITS]

Today we celebrate and say good bye to Brad Hendrick. Brad has been an infrastructure Tech with ITS for 23 years. With a heartfelt thanks for your service for our students and staff, we wish you all the best in your future endeavours!

[HPEDSB_ITS @HPEDSB_ITS]

ACCESS UPDATE: The authentication issue to Aspen is now resolved.

[HPEDSB_ITS @HPEDSB_ITS]

We are currently experiencing an issue with our Azure authentication to applications such as Aspen. Our team is working to resolve ASAP.

[HPEDSB_ITS @HPEDSB_ITS]

Congratulations to all graduating students and wishing all staff and students a safe and enjoyable summer break. Be sure to take time to disconnect from the technology and enjoy summer time fun with family and friends. See you in September!

[HPEDSB_ITS @HPEDSB_ITS]

Please be aware we are currently experiencing issues at some locations with logging into computers or devices. This is a high priority and will alert users when the issue is resolved.

[HPEDSB_ITS @HPEDSB_ITS]

REMINDER: Aspen system maintenance this weekend.

[HPEDSB_ITS @HPEDSB_ITS]

Welcome back to all staff & students of @HPEschools! We look forward to supporting you throughout the 22/23 school year. Please reach out to your school-based technologist for account or equipment questions. You can also reach the central team by contacting the ITS Help Desk.

[HPEDSB_ITS @HPEDSB_ITS]

Many thanks to our @HPEschools ITS Team for their hard work to prepare classroom devices, administrative devices, system integration & account management, along with our SIS preparations for 2022/23. #teamwork

[Emily Paschall @EmilyAPaschall]

Stumbled across this graphic… Sharing for anyone else who wants to use it!

[HPEDSB_ITS @HPEDSB_ITS]

Thank you to @diannegoyetche_ Chris Michaud and Mike Evans for sharing departmental school startup info with school admin teams. Here we go! 2022-2023 school year!

[Dianne Goyetche @diannegoyetche_]

It was so awesome to have the in-person operational workshop with admin teams today. Important school start messages to share. Always a great start to the school year. So great to connect face-to-face, and of course some humour! #ThisIsMeInHPE

[HPEDSB_ITS @HPEDSB_ITS]

Outage notice: Aspen Student Information System is currently offline to complete the end of year roll-over. A notice will be sent when access is restored.

[HPEDSB_ITS @HPEDSB_ITS]

Please beware of a scam related to the Roger outage this past Friday. Rogers is not asking for account or credit card info to receive a service credit.

[RogersHelps @RogersHelps]

We are aware of scam text messages being sent claiming to offer credits in the wake of yesterday’s service interruptions. We will apply the credit proactively to your account & no action is required. If you receive a suspicious SMS, please forward it to 7726 (SPAM).

[HPEDSB_ITS @HPEDSB_ITS]

SERVICE ALERT: Rogers cellular network is currently experiencing a widespread outage. Staff with Rogers cell phones may access applications when connected to a wifi network. Monitor your cell connection for restoration in your service area.