Harriet Rushmer

Fashion Designer ✏️/ Synchro skater ⛸

[Harriet Rushmer @HRushmer]

@BorisJohnson @10DowningStreet I’m a current British Synchronized ice skating Champion yet my sport is considered a leisure acitivity. Ice rinks can be safe & it’s easy to social distance on the ice! We are athletes please treat us the same as #football #overlookedolympicsport

[Harriet Rushmer @HRushmer]

@FaryarB @British_Airways No they didn’t but when I got it back it had a tag on it from a flight on 16 June from PHX. Keep chasing tho, my husbands case came back after 3 days but mine took 3 wks! so it’s obvious that all the luggage is all over the place so is taking a while to sort through.🤞🏼 for you!

[Harriet Rushmer @HRushmer]

@British_Airways it’s been almost 2 weeks since you left my luggage in Phoenix & I’ve messaged you every day for an update…when am I getting it back?!

[Harriet Rushmer @HRushmer]

@FaryarB @British_Airways I actually got my case back on Friday but that was after constantly chasing BA every day. Hopefully that means yours will turn up soon 🤞🏼

[Harriet Rushmer @HRushmer]

@British_Airways hi please respond to my DM it’s been 3 weeks since I flew back to Heathrow from Phoenix and still not got my case or have been told when I’ll get it back. You keep ignoring me and all I want is a human response!

[Harriet Rushmer @HRushmer]

@British_Airways @brandedalli still not had mine back after 3 weeks! &not had any help from anyone. I’m so anxious it’s making me quite unwell. Thank you @British_Airways you have really ruined what should of been a once in a lifetime holiday and tainted the end of my honeymoon the least you can do is reply

[Harriet Rushmer @HRushmer]

@British_Airways @ErikaSchatz @joshuaholt_ I have been patient but this whole situation has made me so anxious. All I see on social media is videos of mountains of suitcases and I can’t even get a reply! I would even be happy to come and look for it myself! @British_Airways

[Harriet Rushmer @HRushmer]

@British_Airways @ErikaSchatz @joshuaholt_ CAN YOU PLEASE RESPOND TO ME?! I have left so many messages on every platform I can think of! I was on my honeymoon in the US & on my return to Heathrow you left my case in Phoenix! My husband has received his back but I’m still without mine - ITS BEEN 3 WKS!

[Harriet Rushmer @HRushmer]

@ErikaSchatz @British_Airways I hope you get it back soon but I have been 3 weeks without my luggage! And now I can’t get a response from anyone at @British_Airways I am so anxious to get it back as I had some really sentimental items in there!

[Harriet Rushmer @HRushmer]

@British_Airways IVE BEEN WAITING 3 WEEKS FOR MY CASE TO BE RETURNED TO ME. PLEASE CAN SOMEONE GIVE ME SOME INFORMATION ABOUT WHEN I WILL GET IT BACK? I WAS ON MY HONEYMOON AND HAVE SOME SENTIMENTAL ITEMS IN MY CASE I AM ANXIOUS TO GET BACK! 😭#flight288 #lostluggage

[Harriet Rushmer @HRushmer]

@FaryarB @British_Airways Hey sorry I missed this! No I still haven’t got it back and it’s like talking to a brick wall trying to get any details from @British_Airways

[Harriet Rushmer @HRushmer]

@British_Airways @gregzaj1 I like how you respond to abuse over people trying to be polite and patient…

[Harriet Rushmer @HRushmer]

@British_Airways sent you ANOTHER DM about my missing luggage (assumed at Heathrow but who knows!) please can someone respond!

[Harriet Rushmer @HRushmer]

@British_Airways PLEASE SOMEONE RESPOND TO MY MESSAGES! It’s been 2 weeks since I landed at Heathrow and I’ve still not got my case back & I have messaged every day to no reply… PLEASE REPLY I hate to resort to public shaming but the way you treat customers is DISGUSTING!

[Harriet Rushmer @HRushmer]

@British_Airways I see you replying to other customers, please can you respond to me? My luggage still hasn’t been delivered to me. It’s been over a week since I landed at LHR. Please help! #phoenixflight288 #lostluggage

[Harriet Rushmer @HRushmer]

@British_Airways please can someone respond to me about getting my baggage back from Phoenix? I’ve dm’d multiple times with no reply!

[Harriet Rushmer @HRushmer]

@British_Airways is it possible to get a human response about our baggage that’s stuck in Phoenix? I’ve dm’d twice but had no reply.

[Harriet Rushmer @HRushmer]

@British_Airways is it possible to get a human response about our baggage that’s stuck in Phoenix? I’ve dm’d twice but had no reply.

[Harriet Rushmer @HRushmer]

@NastyGalHelp hey the only way I get a response is if I publicly tweet you so can someone pls help with my refund, thanks

[Harriet Rushmer @HRushmer]

@NastyGalHelp There’s no message in my dms

[Harriet Rushmer @HRushmer]

@NastyGalHelp hi I’m struggling to get any kind of response regarding my faulty item I’d like to return. Pls can someone help?