homiyar suraliwala

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Wouldn't it be great if ministry also focus on stopping unfair practices by @IndiGo6E which supposedly has become a monopoly in India on certain routes

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI No actions taken yet. Please investigate properly before replying.

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Question is still not answered! Why were the counters by @IndiGo6E shut if according to them there was an emergency where they couldn't fly the plane. Never trust @IndiGo6E in international travel. Leaving passengers stranded on foreign land. Shall be taking a legal route now.

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI No response yet from anyone. Why were the counters closed?

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI @IndiGo6E Not sure how many times we have to write about this unfair practice from @IndiGo6E

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Please check point 4. I have been following up since 2 months. @IndiGo6E intentionally kept their counters closed in Georgia on 25th Jan 2026 even though there was an emergency situation. Moreover they denied any compensation for stranded customer who paid three times the price.

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI More number of fake accounts are replying on this than the original ones. You need to attend this @MoCA_GoI @RamMNK @IndiGo6E

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Still to get a reply from you. I guess as a ministry you should be investigating this cause that's highly unfair on customers front. Keep everything aside. Why were @IndiGo6E counters shut if there was an emergency. Its highly irresponsible if there are no actions taken.

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI The question is not refund here. You are completely ignoring the irresponsibility of an airline here

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI No action yet

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Want a reply on this @MoCA_GoI @IndiGo6E

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI How can a citizen of this country trust a government body if they dont see that this is completely unfair and the Airline is responsible for this. Not even for once @IndiGo6E could answer on why the counters were closed or what compensation can be given

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI We were told on the same day of flying that the flight is cancelled without giving any plan B or hotel booking facility. There is zero responsibility from @IndiGo6E to help their stranded passengers. The airspace was not even closed. It was a precaution. Why wasn't it informed?

[homiyar suraliwala @HSuraliwala]

@MoCA_GoI Thank you for noticing this. The question here is not the refund. Because of the airlines irresponsibility and negligence, we had to pay 50k more. I am still asking the question here. Why were the counters intentionally closed in a time of emergency?

[homiyar suraliwala @HSuraliwala]

@IndiGo6E No reply yet @DGCAIndia @MoCA_GoI @RamMNK

[homiyar suraliwala @HSuraliwala]

@IndiGo6E I have shared it 5 times till now. Your customer care is even worse than your service. If you are not planning to take action then be clear about it here itself. I shall be moving this to consumer forum now

[homiyar suraliwala @HSuraliwala]

@IndiGo6E @IndiGo6E yet no calls from your team. You cannot misguide people on social media platforms by saying team reached out. Again no reply on why the counters were closed. The airlines is answerable to this at the least @MoCA_GoI @narendramodi @RamMNK @DGCAIndia

[homiyar suraliwala @HSuraliwala]

@IndiGo6E A customer has been asking for an answer from @IndiGo6E since more than a month now. Shameless @IndiGo6E. No body can ever trust your airline in international flying

[homiyar suraliwala @HSuraliwala]

@IndiGo6E Please get your facts right. I was told that I shall be contacted by someone senior from Indigo. I suppose my last resort here is reach out to consumer forum. There is not single convincing reply on why the counters were closed. @DGCAIndia @RamMNK how is this normal and fair?