HotelVoucherShop

HotelVoucherShop is the worlds leading hotel gift voucher and gift card company.

[HotelVoucherShop @HVShop]

@geordiecrews @MartinSLewis Hi Dan, i believe customer support has now resolved this issue. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@geordiecrews @MartinSLewis Hi Dan, in order to look into this we would need you to email in. Please can you resend your email so we can assist further. Thanks HVS Team

[HotelVoucherShop @HVShop]

@geordiecrews @MartinSLewis Hi, please can you email in to customer support so they can assist further. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@geordiecrews Hi, we can confirm that our redeem is back up and running. We do also have a price match guarantee if we are found to be more expensive than the hotel directly. Our customer service team would really like to assist you further. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@superstarcooper Hi, we can confirm that our redeem is back up and running. We were not expecting this maintenance work to take place but unfortunately this is was beyond our control. Our customer service team would really like to assist you further. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@geordiecrews @MartinSLewis Hi, we can confirm that our redeem is back up and running. We were not expecting this maintenance work to take place but unfortunately this is was beyond our control. Our customer service team would really like to assist you further. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@superstarcooper Hi, sorry for the delay. We were having technical issues with the redeem but this is now back up and running. If you still need assistance, please do email [email protected]. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@geordiecrews Hi, sorry for the delay. We were having technical issues with the redeem but this is now back up and running. If you still need assistance, please do email [email protected]. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@lyndampearson Hi, sorry for the delay. We were having technical issues with the redeem but this is now back up and running. If you still need assistance, please do email [email protected]. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@Stephaniewood39 Hi, sorry for the delay. We were having technical issues with the redeem but this is now back up and running. If you still need assistance, please do email [email protected]. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@davidmullen79 Hi David, thanks for the message. I can see our support team got back to you on the 3rd of Jan in regards to issuing you a replacement. Thanks HVS Team

[HotelVoucherShop @HVShop]

@Michael81UK Hi Michael, if you email in to our customer support team they will be able to look into this for you! Thanks HVS Team

[HotelVoucherShop @HVShop]

@rjbell2003 Hi Rachel, we do apologise that the hotel did not allow you to check in. If you have contacted the customer support team they will pick this up today and investigate this for you. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@stemoz1972 Hi Stephen, please can you email this into support? They will then re-dispatch your vouchers for you, thanks HVS Team

[HotelVoucherShop @HVShop]

@mammalaine Hi Elaine, please can you email in to [email protected]? Our customer support team will then be able to assist you further!! Thanks HVS Team

[HotelVoucherShop @HVShop]

@italiadriver @JenniferMoxley1 Hi Mark, i believe your price match request was completed yesterday. If you require any further assistance, please don't hesitate to contact us. Thanks HVS Team

[HotelVoucherShop @HVShop]

@italiadriver @JenniferMoxley1 Hi Mark, we can see you made a booking this morning via our new booking platform. We do apologise for the errors you faced when trying to redeem your voucher and for any inconvenience this has caused. Thanks HVS Team

[HotelVoucherShop @HVShop]

@italiadriver Hi Mark, I believe customer support have now solved you issue. If you require any further assistance, please don't hesitate to get in touch. Thanks, HVS Team

[HotelVoucherShop @HVShop]

@italiadriver Hi Mark, we are having issues accepting more than one code in the new system. If you can email in your codes we will then be able to combine these for you. Furthermore, we do have a price match guarantee which can be found in our T&C's. Thanks HVS Team