@vintedUK I believe should now get the award for worst customer service provider to a new customer. What happened to old school customer service when you can actually communicate with a human not just a load of template responses?
@npowerhq I’ve got to say how disappointed I am in your customer service levels. 40 mins wait to speak to someone or 15 mins for online chat. I get a letter saying I’m behind on my payments every month yet every month we pay you on time. It’s like bully behaviour