Hello, thank you for your response.
I would like to request assistance in tracing a transaction sent to a Sterling Bank virtual account.
Transaction details:
Amount: ₦17,929
Date: March 4, 2026
Time: 11:14:12
Session ID (NIP): 100004260304101415153774185419
Recipient account details provided by the platform:
Account Name: Desmond Ovien
Bank: Sterling Bank
Account Number: 6981715716
The payment was sent through OPay Digital Services Limited and they have confirmed that the funds were successfully disbursed from their system.
However, the receiving platform (@JustMarkets_ ) has not credited the deposit and asked me to contact the receiving bank for further investigation.
Kindly assist in tracing this transaction using the session ID and confirm if the funds were received into the account or advise on the next step.
Thank you.