@haynesey89 Hi, the team has advised that they need your full address, phone number and email address in order to locate your account. Please could you DM us with this and we can then get this sorted for you? Thanks, Jenny
@haynesey89 Hi, thanks very much for sharing your postcode. I've sent this over to the team and requested that someone contact you to discuss the issues with you kitchen and get everything resolved for you. Thanks, Jenny from the online team
@haynesey89 Hi, we're really sorry that you're already having issues with your kitchen. Please could you share you customer reference (2 letters 3 numbers) so that we can look into this? Thanks, Jenny from the online team
@Susannoone@HammondsNews Hi Susan, we're sorry that nobody has been in touch. I've been told that someone called on 11th July to arrange rubbish collection and advise that they will ask the fitter about what parts are missing. I'll ask for an update on this. Thanks, Jenny from the online team
@7alk2Frank@HammondsNews@Trustpilot Hi Frank, I am sorry you are so unhappy. We have seen your review and the team will be looking into this as soon as possible. Thanks, Danielle from the online team
@JaynesLindsey@HammondsNews Hi Lindsey, I'm sorry to see this - can you please DM us your account number and postcode so we can look into this? Thanks, Danielle from the online team
@Susannoone@HammondsNews Hi Susan, all of your comments have been passed on to the team and please be assured someone will be looking into this as soon as possible for you. Thanks, Danielle
@JennyDavis_ Hi Jenny, I am sorry to hear this - could you please DM us your account number so we can look into this further? Thanks, Danielle from the online team
@IanAllan1801@HammondsNews Hi Ian, we're really sorry that you didn't receive a response. I've just looked through our DM's and can't locate your message so is there any chance you could share your reference with us once more? Thanks, Jenny from the online team
@JennyDavis_ Hi Jenny, thanks very much for giving this to us. I'll now forward this over to the team and request that someone gets in touch with you. Thanks, Jenny from the online team
@JennyDavis_ Hi Jenny, I'm really sorry to hear that nobody is calling you back. Please could you share your customer reference (2 letters 3 numbers) so that I can request someone get in touch? Thanks, Jenny from the online team
@ChrisHainestuns@AlexBlow15@HammondsNews Hi Chris, I'm sorry to hear you're unhappy and would like to look into this further. Please can you DM us with your customer reference number (2 letters and 3 numbers)? Thanks, Cathy from the online team
@skonda22@HammondsNews Hi there, I'm sorry to hear you're unhappy and would like to look into this further. Please can you DM us with your customer reference number (2 letters and 3 numbers)? Thanks Cathy from the online team
@AlexBlow15@HammondsNews Hi Alex,
We're so sorry to hear you're unhappy and would like to see why this is, please can you DM us with your customer ref number? This consists of two letters and three numbers and will help us locate your account. Thanks, Cathy from the online team
@Neena_Bubber@HammondsNews@LauraAshleyUK Hi Neena, your new Hammonds furniture looks amazing and we're delighted to hear you are pleased! Thanks for the brilliant feedback. Cathy, from the online team
@Hollyhock42@HammondsNews Unfortunately we will need your customer ref to locate your account. If you're unable to find it please can you DM us with your full name, postcode and address? Thanks, Cathy
@Colette64703158@HammondsNews Hi Colette, I'm really sorry to hear you're unhappy and would like to look into this further. Please can you DM us your customer reference number so we can do so?This consists of two letters and three numbers. Thanks, Cathy from the online team