@MicrosoftHelps Yeah, the rep on the link re-directed me to xbox support who said they're no longer offering the credit mentioned on the support page. Would've been nice if it was mentioned directly on the support page...
@MicrosoftHelps I've got an unredeemed Groove music pass, contacted customer support per https://t.co/mgewphMNJP but they said they can't do anything about it after 1hr+ of talking, is your support page wrong or the CS reps?