@ranman Hi Randall, Thank you for your feedback. We apologize for the issues you have presented with the App and we understand your frustration. It's important to us to make the platform better and provide you with assistance, we kindly request you send us an email at [email protected].
@GreenLeathaSofa Hi Midrange, We're sorry to hear you're unable to send us a DM. We also tried sending you a DM but it didn't allow me. Our DM is open to all customers and usually, that's due to privacy settings. You can also reach out to our customer support team via email at [email protected]
@GreenLeathaSofa Hi Midrange, We're sorry to hear that you have had a hard time reaching out to our customer support team for canceling your plan and we understand that can be frustrating.
If you wish to cancel or skip a booking, please visit the following link: https://t.co/mTvaSGk20w.
@Handy_Fann Hi there, We're sorry to hear you've had this experience as it's important for us that our professionals are compensated accordingly. We're here to help and happy to address any concerns you may have, please reach out to our Pro Support Team via email at [email protected].
@veeru_bba Hi Verru, We are very sorry about your experience didn't go as planned as the professional didn't arrive. Please reach out to us via email at [email protected] with your full name, phone number, and email address associated with your Handy account.
@codeslubber Hi Rob, We're sorry to hear that the booking didn't go as planned, we would like to give you a better support, please send us a DM including your full name, phone number and email associated with your Handy account so we can help you. We'll be happy to assist you.
@mschocolateladi Hi Stacey, thank you for reaching out regarding your appointment. Please send us a DM with your name, phone number and email address. We're here to help!
@CakedUpBosss Hi there, we appreciate you bringing this situation to our attention and we'd like to look closer at what happened. Please email us at [email protected] or reach out to our customer support phone line (888) 306-2101 anytime between 8:00 AM to 10:00 PM EST for assistance.
@cregjr Hi Creg, Thanks for reaching out yo us. We're sadden to hear about your experience. Please reach out to our customer support phone line anytime between 8:00 AM and 10:00 PM EST for assistance at (888) 306-2101 or you can email us at [email protected].
@_CJBrooks Hi Courtney, we're sorry to hear your having inconveniences. Please contact us at 866-631-0866, available daily, 8:00 AM EST - 8:00 PM EST. We'll be happy to assist you.
@JohnLaprise Hi John, Thank you for your feedback. We are very sorry about your experience with your bookings didn't go as planned. Please reach out to us via email to [email protected] with your full name, phone number, and email address associated with your Handy account.
@thereslaross We're sorry your experience hasn't been positive. Rest assured that we value compensating our professionals fairly. We want to offer help as much as we can and to the best of our abilities have this resolved. Please contact us at [email protected]. We'll be happy to assist you.
@Handy_Fann Hi Handy-Fann, thank you for reaching out regarding your concern. We'd like to answer your questions or concerns, please send us a DM or contact our customer support phone number at 888-306-2101. The phone lines are open from 8am-8pm Eastern Time. We'll be happy to assist you.
@Deanomac92 Hi Dean, we're so sorry to hear you're unable to send us a DM. We also tried sending you a DM but it didn't allow us. Please reach out to our Customer support team via email at [email protected] or our phone line at (888)306 -2101 open from 8am-8pm Eastern Time.
@VLSalekin We totally understand that our customer's time is important, therefore we would like to provide the service you deserve. Thank you very much for your feedback, it helps us to continue improving our services.
@VLSalekin Sorry to hear you were unable to send us a direct message. This could be caused by privacy settings on your end as our DMs are open to all. We have sent you a DM. Feel free to reply to us with any questions or concerns you may have.