@HooverHelpsUK Disgusting service. Been trying to get through to resolutions department for hours. No one else in company interested in helping. 8 months of complaining and no help. Trading standards may actually get you to acknowledge my complaint.
@TheRangeUK I was expecting a delivery by 24th.
Order is still processing. Cant call as constantly gets cut off.
You’ve taken money & I want to speak to someone. Your making it impossible. Stop taking orders if you can’t fulfil. Because of you I’ve let my one customers down.
@virginmedia Engineer was booked in to come last week. Didn’t show up after waiting in all afternoon. We called and asked why and told it’s regional and they won’t do anything.. we are beyond fed up and rely on broadband to make a living
@virginmedia Yes we’ve rebooted it several times and keep getting the same message. It’s happening on all wired and wireless devices. It’s worrying that your status update is saying there isn’t a problem, yet we call for help and get told there isn’t anything you can do..
@virginmedia@chrishill51 I haven’t got any broadband or tv.. and according to this list it doesn’t seem to be a major problem.. yet every time we call we are told there is nothing you can do.
@virginmedia you’re boring me now with your excuses as to why we haven’t got ANY broadband and internet since this morning. (And intermittently for over a week) Your kind words of ‘you’re not a priority’ really highlight your exceptional customer service skills.. @chrishill51