@united Even qualified for the 24 hour flexible
Booking policy since I made it the day before.
Just outright no customer appreciation. Did a human even look at this refund request?
I now had to go in and do 3 customer feedback on this and a new refund request —and still waiting
@united My first refund submission response:
Just WOW
Qualified in all 3 options
1. Flight delayed by 5 hours drying to find flight attendants
2. Flight cancelled 11pm
3. No direct flight options for 2 days
4. Fastest alt flight has layovers eventually arriving 27 hours late!