@edfenergy confirmed a call back - never received. Taken DD early when complained before about the same issue. No care for customers at all. Asked for issue to be escalated - nothing. Poor service.
@edfenergy opened a complaint on 28th January, still on going. Promised a call back on Friday for Saturday, Sunday and Monday and nothing. Copied in CEO. No response received. I just want my complaint resolved.
@BrownsBrasserie sent a complaint in 08/08/22 received a response 09/08/22 advising I would receive a voucher for compensation. I’ve chased and heard nothing. Considering our experience was poor you’d think we would receive better service via email. #oldjewry
@VodafoneUK Never told this on the phone? Rang twice to be told to phone back once contract ended so if I had cancelled my contract you wouldn’t have taken this months bill. Makes zero sense and quite frankly ridiculous. Why was it not done on a prorated basis like other businesses?!
@VodafoneUK get told to wait till my contract ends to change my plan which I do. Then you charge me the same amount as being on contract for a sim only deal because the bill generated before the date of my contract ends and won’t provide a refund I have to wait till next month?!