@SonosSupport I've submitted the report and sent the number. Yes, I have a Virgin Tivo box directly connected and also a HDMI switcher box connected to the TV.
@SonosSupport I've set up a new Sonos Beam using HDMI without issues. But when I switch the TV off and then on again the sound reverts to the TV speakers. Going through the setup again doesn't work, only restarting the Beam does. Any ideas how I can fix it? Thanks!
@arrivaessex I need to transfer an m-ticket from my old phone to a new one. Live chat hasn't been available for a few days and haven't had a response to my email. Can you let me know who can help please?