Hanouf Abdulrahman

[Hanouf Abdulrahman @HanoufA82151]

@alinmaCare How is this a solution? I have made several calls for the past three weeks and my funds are still on hold waiting to be transferred to my US bank account.

[Hanouf Abdulrahman @HanoufA82151]

@alinmaCare Message has been sent

[Hanouf Abdulrahman @HanoufA82151]

@alinmaCare A transfer made on Jan 5, 2026 to my U.S. bank has been missing for 3 weeks. Despite repeated calls and app requests, I cannot file a complaint as the app redirects me to card services. My U.S. bank confirms the funds were never received nor returned.

[Hanouf Abdulrahman @HanoufA82151]

I am a student in the U.S. and urgently need assistance. I would like to file an official complaint

[Hanouf Abdulrahman @HanoufA82151]

@SAMA_GOV I am an Alinma Bank customer. A transfer made on Jan 5, 2026 to my U.S. bank account has not been received after three weeks. I have contacted Alinma Bank several times by phone and through their app to file a claim, but the issue remains unresolved.

[Hanouf Abdulrahman @HanoufA82151]

The Alinma app no longer allows me to submit a complaint and redirects me to another service (issuing new cards). Alinma states the transfer was successful, while my U.S. bank confirms the funds were not received and appear to be on hold.

[Hanouf Abdulrahman @HanoufA82151]

I also attempted to file a complaint through the SAMA website, but the service does not open on my browser. As of sending this message, I have still not received the funds, nor have they been returned to my account or successfully transferred.