@Ericfode Oh no! We're so sorry to hear this. If you're still experiencing issues getting setup our team is happy to offer you support at https://t.co/G1CH4NIQjM. Remember to close the chat bubble that loads to submit your support request and a team member will follow up with you 💙
Gun violence is the #1 killer of children in America. Not disease. Not accidents. Guns. 🟠 100 children are shot every single day.
That is not inevitable. We have the power to affect change. Today—and every day—we stand for a future where every child gets the chance to grow up.
Black maternal mortality rates are 3x higher than those of their white counterparts—and research shows that this divide is not buffered by age or education. That means systemic racism & healthcare gaps that Black pregnant people face during & after pregnancy are largely to blame.
@ellieesays We're sorry to hear the transfer has been tricky. Some parents will snuggle Baby in SNOO Sack to get them really comfy and drowsy for an easier transfer to SNOO. We hope this helps! If you need any support, don't hesitate to connect with us at https://t.co/G1CH4NIQjM 💛
@walzingham We're so sorry you didn't feel supported. We want to make sure that we change that! Please connect with our Customer Care team directly at https://t.co/G1CH4NIQjM. Be sure to close the chat bubble to submit your support request & a team member will follow up with you 💙
Through simple, everyday acts of care, we can all support postpartum mothers during one of the most challenging periods of their lives.
@DrHarveyKarp, author, pediatrician and co-founder of @happiestbaby, shares #OneSmallThing to support a new mom. What's your one small thing?
@darkcauldron Yes! Even gassy and spitty babies stay safe and comfy for great sleep with SNOO. If you ever have quesitons, our team is available to provide personalized sleep support AND our chatbot in the App is great for quick questions and instant support 🙌💙
@chrissy_corona We're so sorry to hear this and want to get you support as quickly as possible. If you have submitted a support request, you should have received a ticket #. Can you please share that ticket # with us so we can alert our Customer Care team?
@chrissy_corona Remember to close out the chat bubble to be able to submit your information, and a team member will follow up with you as quickly as possible to get your SNOO journey back on track 💙
@chrissy_corona@lfpratt Remember to close out the chat bubble to be able to submit your information, and a team member will follow up with you as quickly as possible to get your SNOO journey back on track 💙
@chrissy_corona@lfpratt We're truly sorry to hear that your SNOO journey was interrupted, and we want to be sure that you get the proper support. The best way to connect with us directly is to submit a support request at https://t.co/G1CH4NIQjM.
@SHodyEsq (be sure to create a new one, instead of updating an existing baby profile).
If you believe that you’re eligible for complimentary access to Premium and didn’t receive it, our team is happy to review your details at https://t.co/G1CH4NIQjM.
@SHodyEsq The monthly fee applies to secondhand SNOO users who wish to opt in to Premium. Creating a new baby profile and assigning SNOO to that profile should trigger the Premium Subscription being added to your account
@SHodyEsq We’re so sorry to hear you’re disappointed, and we’d like to clarify. If you purchased SNOO directly from Happiest Baby or an authorized retailer before July 15, 2024, and are the first user, you’re eligible for complimentary Premium access for all your children.