@Pawan6755@flyspicejet We understand your concern and apologize for the inconvenience. We would like to inform you that the service fee is non-refundable, as it is a platform fee applicable towards the services provided. The same was clearly mentioned during the booking process. @Happyfaresindia.
@ahmadarif_a Dear Arif, We kindly request you to allow us 15 more days to process and provide a further update on your request. We sincerely apologize for the delay and appreciate your patience, understanding, and cooperation during this time. @Happyfaresindia.
@ahmadarif_a Hi Sir, sorry for flight cancellation, these changes are entirely controlled by the airline. And airline not provided any alternate, So, you can claim your refund by submitting a refund request through our portal. or you can also contact our support team for help.@HappyFaresindia
@harsh_joon40870@flyspicejet , as per our recent conversation with Shaina, we are pleased to confirm that your query has been successfully addressed.
For any further assistance, please feel free to reach out to us. Thank you for your understanding and cooperation.@HappyFaresindia.
@SaswataSaha6 We are glad to know that your issue has been successfully addressed. Thank you for choosing @HappyFaresindia. We truly appreciate your trust and support.
@90f14169d040447 Dear Sandeep, we sincerely apologize for the inconvenience caused due to the flight cancellation. As discussed over the call we are actively working on your case and coordinating with the airline. We will update you as soon as we receive any further information.@HappyFaresindia
@SohanGNaik@flyspicejet@DGCAIndia Dear Sohan, We truly apologize for the inconvenienced which you had to experienced. Please share us your booking reference number starts with HBCD to assist you further. Thank you. @Happyfaresindia.
@SaswataSaha6 Dear Saswata, we sincerely apologize for the inconvenience caused. As discussed over the call, we hope your issue has now been resolved. As this is your first booking with us, hope to serve you again in future journeys with more enjoyable.
Thank you for choosing @Happyfaresindia.
@sahil_mehta1 Hi Sahil, We can confirm that your cancellation request has been successfully placed and waiting for refund from airline. We kindly request you to allow some time. We will update you regarding the refund status as soon as we receive an update from the airline.@HappyFaresindia
@MushafirSS Dear User, you have booked a group promotional fare, which is subject to specific airline rules and procedures. Due to the group fare mechanism, your booking details appear on the airline’s website only 24 hr before departure & online check-in becomes available.@HappyFaresindia
@ahmadarif_a Dear Arif, We cannot hold any refund amount of our users. Once we receive the refund from the airline, it will be processed automatically to your original payment source. You’ll also receive an email confirmation. Thank you for your patience and understanding.@HappyFaresindia
@hl20060 Dear Harsh, we sincerely apologize for the inconvenience. Please share your booking reference number with us via DM. Our team will check the details and assist you accordingly.@HappyFaresindia https://t.co/JP9v8fMEVe
@akashsaxena454@HappyFareIndia@flyspicejet Dear Akash, We have forwarded your refund request to the airline for further processing. Once we receive an update from the airline, we will notify you and provide confirmation regarding the refund status. Thank you for your patience and understanding.@Happyfaresindia.
@AvinashKModi@flyspicejet Dear Avinash, We would like to inform you that we have not received the refund from the airline. We kindly request you to allow us another 15 days. Once we receive the amount from the airline, we will process the refund accordingly. We appreciate your patience. @Happyfaresindia.
@cooladdis Hi, We understand your concern and sincerely apologize for the inconvenience. Please be informed that the service fee is treated as a platform fee and is non-refundable. So, we regret to inform you that the applicable charges cannot be refunded. Thank you. @Happyfaresindia.