@IndiGo6E I am am beyond livid. You cancelled my flight, promised a full refund, and then completely vanished. Not a single email, not a single update, nothing!!! I was told a month ago by one of your executives that the refund was initiated, which was clearly a lie.
I’ve spent the last four weeks wasting my life on hold for 10 minutes at a time, only to be redirected endlessly until my call conveniently drops. This is gross incompetence and I’m done being patient. Where is my refund?