I would also appreciate a formal apology for the poor customer service and unprofessional conduct of Mr. Chauhan.
Even Mr. Mohit Chauhan has my contact details for further any update contact me .
Or Either now I will have to proceed Legally.
I have not been informed about any 48-hour policy, nor have I signed any agreement regarding such terms, and I find it unreasonable to wait indefinitely.
I kindly request a prompt and clear update on the status of my issue.