@zomato@zomatocare
really disappointed with yesterday's delivery experience.
The order was placed for someone else, whose phone was temporarily unreachable. The delivery address was correct, but instead of contacting the alternate number (mine), which was available in the order
@zomato@zomatocare the delivery partner couldn't locate the address and simply left the order somewhere.
A quick call to me could have easily resolved the issue. This is not the level of service I'd expect. Please look into this.
#Zomato#CustomerService
Hi @ZeptoNow@zeptocares , I need urgent help with Order #NTHJJJWEE76007.
I raised a return for shoes due to a size issue. The pickup executive collected the package but returned it a few minutes later, saying he had picked up the wrong order and another executive would come.
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@MoCA_GoI@IndiGo6E Despite escalation and support from MoCA , my mother is still not receiving any assistance at Kolkata airport.
She has been waiting for a long time after missing her connecting flight due to a gate change announcement, despite being present at the airport.
@IndiGo6E This is not just about gate allocation. My mother was already present at the airport for her connecting flight (Imphal → Kolkata → Mumbai, PNR: PDT9PK).
She is currently stranded at Kolkata airport and needs urgent assistance with rebooking on the next available flight.
PNR: PDT9PK
Kindly help at the earliest.
My mother missed her connecting flight (Imphal → Kolkata → Mumbai) with @IndiGo6E due to a last-minute gate change announcement that she couldn’t hear, even though she was present at the airport.
🙏
Dear @StanChartIN,
Your bank personnel contacted me to sell a credit card claiming it was lifetime free.
I received the card with a ₹30K limit, which is surprisingly low considering I have a good credit score and even maintain a salary account with your bank.
You give a ₹30K credit limit and expect ₹1.5L yearly spend?
Not sure if this will get resolved, but putting this out so others don’t fall into the “lifetime free” sales pitch trap.
Then you charged ₹1000 AMC.
That didn’t cross my credit limit —
it crossed my limit to tolerate this nonsense.
After a treasure hunt through your IVR, I finally reached customer care and was told the AMC can only be reversed if I spend ₹1.5L per year.
Really disappointed with @toothsialigners after-sales service. Once payment is done, responses stop. Multiple follow-ups, zero updates, slow support - totally frustrating.
For a brand that promises convenience, this experience feels careless. Please fix this, Toothsi.
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