Jay

Instagram - Hart9x

[Jay @Hart9x]

@AmazonHelp Phone won’t connect and when it does connect I get put on hold and then the phone disconnects.

Last week the staff were also very rude when I tried to explain my situation.

I need this sorting today please 🙏🏼

[Jay @Hart9x]

@AmazonUK @amazon Your disgraceful customer service continues. Over a week now and still no successful contact made or positive outcomes.

Your chat doesn’t work and your call back feature doesn’t work.

I want my money back!

[Jay @Hart9x]

@AmazonHelp Already done this. Still nothing.

[Jay @Hart9x]

@AmazonUK @amazon with the absolute worst customer service ever. 3 days. Multiple calls. Account locked and money taken.

Still nowhere near a solution. Disgusting service.

[Jay @Hart9x]

@AmazonHelp Nope doesn’t help. Tried all of this.

I was speaking to a specialist over the phone to confirm 3 items I’ve ordered over the past 12 months. The call cut off and now it’s even harder to connect to anyone.