Lyft's senior chat support is responding with false AI-generated messages now and claiming they're human. Waited for over 2 days based on a false promise that 'the issue will be fixed'. Support just confirmed this was an AI hallucination. @AskLyft@lyft@elliottdotorg
@AskLyft@lyft@elliottdotorg Been a loyal lyft customer for years. 365 rides, 4.9 stars, zero issues. Was recently trying to get a ride from a hard-to-find location, had a few drivers cancel. After 5-6 attempts, Lyft suddenly blocks (wants ID + who knows). ID is fine, problem is AI lying to customers
@AskLyft I was promised that the ID flag on my account would be removed within 24-48 hours. It has been 48 hours. It has not been removed. Please see the attached screenshot and remove the flag now as was promised.