@EtihadAirways hi there
I thought being a platinum member means that I have guaranteed seats 48 hrs in advance. Apparently that's not the case. Can you look into this further for me?
Thanks
@EtihadAirways I don't understand why do I need to follow up everytime I fly to make sure my miles are accounted for? Your call center personnel are also not aware of your partners etc.. thats probably because your website is outdated. Please help in resolving
@SharafDG Yes the guy called me this morning, however you guys told it will be delivered either tomorrow or the day after (originally yesterday). Still waiting for the confirmation
@EtihadAirways Let's hope for the best. I just don't want my flights from September not to go through and you guys tell me it's more than 6 months old. Any timeframe on when you will get back to me
Thanks
@EtihadAirways Ive tried everything trying to sort out my miles. Im loyal to Ethd bt Ive barely got my miles registered. Biz class flights to the other side of the planet going to waste. 2nd time tweeting in 2018. I sent an email to retro claims called customer service. Nothing!
@EtihadHelp hi I have a complaint about my miles being registered. And when I call customer service and ask about my miles they tell me "we see you've completed the flights but we don't know why your miles aren't on". This isn't the standard of a top line international airline.