Citizens Advice Havering

The service aims to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them.

[Citizens Advice Havering @HaveringCab]

Sign up to our lottery page on Havering Local Lottery today to have a chance of winning a share of great prizes! Each ticket you purchase makes a huge impact. https://t.co/zbqF3tY6Fu #Romford #Havering

[Citizens Advice Havering @HaveringCab]

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compensation.

There are some actions you can take to stop getting these nuisance communications ⤵️
https://t.co/FafcTMGw20

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt - this is often called mortgage arrears.

➡️ You’ll need to work out a way to pay back what you owe.

Our advice can help ⤵️
https://t.co/KEPM7NYJks

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

☕ Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks.

You might not be paid for your rest breaks - your employment contract will say if you are.

Check your work rights ⤵️
https://t.co/FwyHlIJWNq

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

🚄 You’re entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel.

Our advice can help you ⤵️
https://t.co/yAGbSKlHUC

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Universal Credit is gradually replacing benefits like Income Support which will end in April 2026.

✅ You should get a ‘migration notice’ letter telling you to claim Universal Credit by a certain date.

Read more on our website ⤵️
https://t.co/fc8JI8k8dn

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

You’re entitled to the minimum wage or living wage if you’re an employee or a worker - including an agency worker.

Check your work rights on our website ⤵️
https://t.co/kq6OD9sSZe

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

If you’re having problems with your neighbour:

✍️ Take a note of when it happens
💬 Talk to them if you feel safe and comfortable
✅ Get help from a mediator

Here’s what steps you can take ⤵️
https://t.co/qEwqsFD55O

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

🎟️ Have you bought event tickets from an official seller?

You can get a refund if the organiser cancels, moves or reschedules the event.

Find out what your consumer rights are ⤵️
https://t.co/McO21l7wu7

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition.

We can help you check if you’re eligible for PIP ⤵️
https://t.co/lHl911fMYu

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

If you’re behind on your rent payments, you should:

📝 Check how much rent you owe
📞 Talk to your landlord
🔍 Get help to pay the rent arrears

Our advice can help ⤵️
https://t.co/bWaLEydfsJ

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Don’t get stuck with a broken zip or shoes that don’t fit.

✅ Understanding your consumer rights when shopping online is the best way to protect your money and new purchases.

Find all our free online advice on our website⤵️
https://t.co/JSM98jimVm

#ShopAware #Havering #Romford

[Citizens Advice Havering @HaveringCab]

📦 Still waiting on a parcel?

It’s the seller’s legal responsibility to make sure your order reaches you.

If it’s missing, ask for a redelivery or check if you can get a refund ⤵️
https://t.co/fqGp0CscOu

#ShopAware #Havering #Romford

[Citizens Advice Havering @HaveringCab]

⚡ First time using a smart electricity meter?

If you’ve just moved in or switched your electricity supplier, you need to take a note of the first meter reading.

Check our smart meter guidance ⤵️
https://t.co/jA6Ma0MjEa

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Sign up to our page on Havering Local Lottery today to have a chance of winning a share of great prizes! Each ticket you purchase makes a huge impact. ⤵️
https://t.co/3oB2Y8MMQl

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Don’t feel stuck with an outfit you no longer want.

🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.

Be #ShopAware and check your rights ⤵️
https://t.co/bB9rPW30S1

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Your employer must have a written tips policy if customers often give tips in your workplace.

💰 Tips include money given to employees by customers, as well as service charges that are added to the bill.

Our advice can help ⤵️
https://t.co/kMCduoVvIa

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Spot the signs of fake online shops before buying.

Dropshipping shops can charge you high prices for low-quality clothing by using AI photos which don’t match the real product.

Try our online tool to check if it’s a scam⤵️
https://t.co/vsE70qnXSh

#ShopAware #Havering #Romford

[Citizens Advice Havering @HaveringCab]

✈️ If you’re planning for a holiday this year, travel insurance can give you extra protection if it doesn't go as planned.

It can protect you if you have a medical emergency abroad.

Our advice can help⤵️
https://t.co/xWxCmsdaHY

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Do you know your rights when a clothes or shoes order goes wrong?

From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to.

Find what you need to know to stay #ShopAware online⤵️
https://t.co/BeH2jTfVrb

#Havering #Romford

[Citizens Advice Havering @HaveringCab]

Are your current working hours not suitable?

➡️ You can ask your employer to let you work in a way that suits your needs. This is called ‘flexible working’.

Here’s what steps you can take ⤵️
https://t.co/6PUIb42gN6

#Havering #Romford