@mhdksafa Hi Mohammed, I think I understand, sometimes I am ok and sometimes I am not. Sending you lots of love and perhaps the kindness you are unable to give yourself. Merry Christmas xxx
@BarclaysUKHelp Also asks for a bank statement to be posted to prove my bank account (where Barclays will send the refunded fees THEY owe) I cannot provide this as I am in COVID isolation for the next 10 days.
@BarclaysUKHelp The letter asks me to return a form within 30 days of the date of the letter.
The letter is dated 7th June and I received it Saturday 10th July.
Absolute joke.
@BarclaysUKHelp I also do not wish to complain by phone - I do not wish to pick up the phone to you ever again.
I do not have online access
I have no confidence my complaint would even be looked at- not worth the paper to write
@BarclaysUKHelp It wasn’t “waiting times” it’s just no one could decide which department I should be speaking to- spoke to approx 6different employees and got cut of twice or told to call a different number. That number was the same number I had called in the first place!!
@BarclaysUKHelp I attempted to speak with anyone who could assist me regarding a fee refund letter you sent me. I spoke with the remediation team; told me to call the same number I called originally. I was then put through to an unknown department who tried to help. Got cut off. Again
May I please get 2 followers to copy and re-post this tweet? I'm trying to demonstrate that someone is always listening.
#SuicidePrevention - US
1-800-273-8255
#Samaritans - UK
116 123
Just two. Any two. Copy, not retweet
@emdc831@Testaburger__ Do we get notice once the verdict is reached (before it is announced?) PRE-Covid they’d give an hour for everyone to get to courthouse but can’t find any info on current situation?