@HastingsDirect absolutely disgusting service! I’m now expected to pay £295 excess and pay DOUBLE for insurance renewal for a NOT AT FAULT claim that you have put as ‘at fault’ because you’re too lazy to use the documents I GAVE YOU to contact the at fault insurer!
People who applied months after are getting approved. What about the 10 week wait!! I will lose my honeymoon if I don’t get a passport even though I allowed more than the time stated on the @GOVUK website. PLEASE STOP IGNORING FEB/MARCH APPLICANTS @passportwaiting@HM_Passport
#blackholegang 🤣 yep 🙋🏻♀️ mid March app. Seem to be prioritising Apr/May applications now. Website said 5 weeks when I applied. Can’t get through to anyone, MPs office chased & nothing. Frustrated doesn’t begin to cover it.@HM_Passport@passportwaiting
Passport application received on 19th March, application being processed since 25th March. How can this be acceptable when people are getting theirs back in only a couple of weeks now? March is a black hole for passport applications @HM_Passport@govuk#blackholegang