Hollie Batchelor

[Hollie Batchelor @Hbatchy]

@Se_Railway @KerrangRocker Why are timings not being informed on the train?

[Hollie Batchelor @Hbatchy]

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[Hollie Batchelor @Hbatchy]

@Se_Railway @emma_payne98 @PsychoMartin131 Can you confirm if it’s terminating at Faversham on the high speed that’s now running fast to Margate and those for herne bay have to get off and pick this up?

[Hollie Batchelor @Hbatchy]

@Se_Railway DISGRACEFUL SERVICE AT ST PANCRAS - if a train is that late can you advise prior so we can go a different route. To let people on the wrong train complete mockery waiting for over an hour and letting later services go before.

[Hollie Batchelor @Hbatchy]

@Se_Railway please can you let me know if platform 13 at St Pancras is for the 18.25 - main board directed everyone’s here but now waiting with no update and boards are clear?

[Hollie Batchelor @Hbatchy]

@SSEB2B been on the phone for 2 plus hours and just keep getting transferred. I’ve explained my situation 5 times!! Please can you help? Service is shocking!

[Hollie Batchelor @Hbatchy]

@Se_Railway what is the hold up for st Pancras 11.44 at herne bay?

[Hollie Batchelor @Hbatchy]

@Se_Railway as the LDN VIC at faversham delayed can we use our tickets on the high speed?

[Hollie Batchelor @Hbatchy]

@Se_Railway can you actually run a service the chaos last night and now waiting half and hour for LDN VIC at Faversham!!!!

[Hollie Batchelor @Hbatchy]

@Se_Railway The 5.40 hasn’t departed 20 minutes late, double the amount of people and no train has arrive yet

[Hollie Batchelor @Hbatchy]

@Se_Railway Herne Bay card machine isn’t working and I need a monthly ticket, can I purchase this at Victoria from Herne Bay to Battersea park?

[Hollie Batchelor @Hbatchy]

@Se_Railway 6.57 Herne Bay to Victoria pls can you check that the heating is on!? It definitely doesn’t feel like it? Carriage 73330

[Hollie Batchelor @Hbatchy]

@Se_Railway can you please explain as a paying customer what right does this give your staff to call me a ‘trouble maker’ disgusting .Ps this was because my name was on your system for appealing a penalty fine and winning! When seeking assistant!

[Hollie Batchelor @Hbatchy]

@Se_Railway could actually have flown to Spain quicker and it would be cheaper #perspective

[Hollie Batchelor @Hbatchy]

@Se_Railway been on a train since 5.40pm with your shit fucking service. Why don’t you buy new trains that work? Or invest in maintenance #livid

[Hollie Batchelor @Hbatchy]

@Se_Railway yep perfect have all of that thanks for your help

[Hollie Batchelor @Hbatchy]

@Se_Railway I payed through one of your employees at a south eastern station - herne bay?

[Hollie Batchelor @Hbatchy]

@Se_Railway I received a letter a few days before making a payment for a fine and it said I had won my appeal, why did u accept payment?

[Hollie Batchelor @Hbatchy]

@Se_Railway been emailed that my compensation has been declined even though the train was AN HOUR late? How is that ok!?!

[Hollie Batchelor @Hbatchy]

@Se_Railway stuck at rainham been here ages not heard any update to a time frame how do you claim back on a season ticket?