Think Healthcare

Connecting Patients & Practices across the UK with advanced cloud telephony designed for the NHS.

[Think Healthcare @HealthcareThink]

Next stop, Birmingham! 👋
We'll be at #ManagementInPractice at the National Conference Centre on Tue 9th June. 20+ years of helping GP practices tame their phones.
Find the retro green phone, find us 😄
#NHS #PrimaryCare #HealthTech #THINKHealthcare

[Think Healthcare @HealthcareThink]

We're live at #ManagementInPractice Manchester today! 📞
If you're here, come find us on the stand. We'd love to chat about voice-based self-serve and completing your digital front door 👋
#NHS #PrimaryCare #HealthTech #THINKHealthcare

[Think Healthcare @HealthcareThink]

Martyn's Law is coming. Every healthcare organisation has a legal duty to keep people safe, and we can help.
Join us Tuesday 2nd June at 10am for a free webinar with Figen Murray OBE.
Register here https://t.co/87mONVdlKG
#NHS #MartynsLaw #PrimaryCare #HealthTech #THINKHealthcare

[Think Healthcare @HealthcareThink]

Our Head of Health & Care, Dave Mills, shares his perspective on one of the #NHS's biggest challenges right now. What does neighbourhood health actually mean in practice, and how does communication sit at the heart of making it work?
Worth a read.
https://t.co/eDPtLWb3Nw

[Think Healthcare @HealthcareThink]

Every GP surgery has a biscuit tin that never fully empties. Very on brand, as it turns out. The digestive was invented by two Scottish doctors in 1839 to treat digestive complaints. Nearly 200 years later, GP teams are still reaching for the same tin. Happy National Biscuit Day to every practice team in the NHS.
#NHS #NationalBiscuitDay #PrimaryCare #GPPractice

[Think Healthcare @HealthcareThink]

Great to see the team from @One_Advanced at SNUG 2025. Ric Thompson's 'Vision for Vision' talk was well worth a watch. Find it on the SNUG site. Vision practice? VCN is the only voice platform integrated directly with Vision. Let's talk. 👇 #NHS #NHSScotland #SNUG #THINKHealthcare

[Think Healthcare @HealthcareThink]

What a day at SNUG 2025. 18 years of Scottish primary care community at its best. 🎉 We ran a workshop on voice, DACS, & the GP contract and the room was packed. Couldn't make it? Drop us a message for a copy of the slides. #NHS #NHSScotland #SNUG #PrimaryCare #THINKHealthcare

[Think Healthcare @HealthcareThink]

Heading to Bristol tomorrow! 👋
Tracey, Chris & Mike will be at #ManagementInPractice representing a team with 20+ years of NHS virtual receptionist experience.
Come find us on the stand!
#NHS #PrimaryCare #HealthTech #THINKHealthcare

[Think Healthcare @HealthcareThink]

🎂 SNUG is 18 this year and we're proud to be principal sponsors!
Join us next week at the annual conference. We're running a workshop on the future of voice in Scottish primary care and what the new GP contract means for your practice.
Come celebrate and find out what's next. 🥳
#NHS #SNUG #NHSScotland #PrimaryCare #HealthTech #GPPractice

[Think Healthcare @HealthcareThink]

Great to be at the DTL Conference today in Burton with some brilliant primary care minds. So much on the agenda relevant to general practice, from AI to neighbourhood health. We're here introducing AiMee, our AI virtual receptionist built on 20+ years of NHS experience. Come find us! 👋
#NHS #PrimaryCare #THINKHealthcare #DTL2026 #HowbeckHealthcare

[Think Healthcare @HealthcareThink]

Great to be in Northern Ireland today, visiting our existing practices and talking patient access. The phone is still the lifeline for so many patients here. Simple changes, big difference.
#NHS #NorthernIreland #PrimaryCare #PatientAccess #THINKHealthcare

[Think Healthcare @HealthcareThink]

WHY are your patients calling you?

Not just how many. Why.

Understand your call demand, design your pathways around it, and let self-serve do the heavy lifting.

Our platforms capture call reason on every call and help you act on it.

Stop managing volume. Start solving it.
#NHS #PrimaryCare #GPPractice #HealthTech #THINKHealthcare

[Think Healthcare @HealthcareThink]

Great to be at #EMISNUG2026 last week! Thanks to @Optum for a brilliant event. Loved sharing 20+ years of NHS virtual receptionist experience and chatting VCN and Ascend with primary care teams. Want to continue the conversation? Get in touch!
#PrimaryCare #NHSInnovation #THINKHealthcare

[Think Healthcare @HealthcareThink]

Huge thanks to Maria in Scotland for this brilliant feedback! 💚

Getting training right is a big focus for us in 2026. Confident teams mean better care for patients. Simple as that.

#NHSTraining #PrimaryCare #HealthTech #THINKHealthcare #NHS

[Think Healthcare @HealthcareThink]

Want to halve the number of calls to your reception, allow the patients to self-serve, but confused by the national #NHS advice on #VirtualReceptionists ?

Come and talk to us at the #EMISNUG2026 in Bristol next week!

We've been building the biggest and best Virtual Receptionist in the industry for over 20 years, come and have a chat with the team on how this can help with both appointments, triage AND let your patients order repeat prescriptions over the phone integrated directly with EPS!

[Think Healthcare @HealthcareThink]

Day 2 at #Rewired26, come and find us! 👋
We're talking digital front doors and showing our Virtual Care Navigator, the only virtual receptionist with full EPS integration built for the NHS, not adapted to it.
See you on the floor 👇
#DigitalHealthRewired #THINKHealthcare #PrimaryCare #NHSInnovation #HealthTech #Rewired26 #NHS

[Think Healthcare @HealthcareThink]

🏆 Tonight's the night — we're finalists at the HTN Primary Care Awards!
We've been nominated for Digital Solution of the Year for our work with Denny Cross Medical Practice in Scotland. We're proud of what the team has achieved and excited to see how the evening unfolds.
Good luck to all the finalists. Fingers crossed! 🤞
Live from 7pm at https://t.co/qwmmNM0pYi
#HTNAwards #PrimaryCare #NHSInnovation #THINKHealthcare

[Think Healthcare @HealthcareThink]

The 2026/27 GP contract mandates same-day urgent access.
But it assumes the infrastructure is already there.
For a lot of practices, it isn't.
Our take on what the contract gets right – and what it leaves unanswered 👇
https://t.co/r29u0QEokT
#NHSPrimarycare #GPContract #HealthTech #GeneralPractice #PatientAccess

[Think Healthcare @HealthcareThink]

Your phone system shouldn't have a favourite chair.
Ascend by THINK Healthcare puts your whole phone system in one app, on any device, anywhere. Whether you're at your desk, on a home visit, or answering calls while your computer decides to update. 💻
#NHS #CloudTelephony

[Think Healthcare @HealthcareThink]

Primary care is evolving. We’ve announced a planned VCN integration with eConsult to strengthen digital connectivity and streamline patient access. Smarter systems. Less friction. Better outcomes.

Read more:
https://t.co/JvgNPZRFVE

#DigitalHealth #PrimaryCare #NHS #HealthTech