Deepak nahi, Sooraj banana.
"Be the sun, not the lamp". Grandpa's message to me as a child. Originally inspired from the TV serial Chanakya.
This simple line fuelled vision, ambition, agency. Even as we look to go global @healthifyme - this inspires me.
Thanks for the shoutout @Razorpay !
@PrasadHebbarR Hey Prasad, that definitely shouldn’t have happened. We are sorry for the inconvenience! Please DM us your order ID and contact number, and we’ll escalate this with our logistics team right away.
@roopakk Hey Roopak, we completely understand how frustrating this must be. Our support team is already on the case and will connect with you in the next 24–48 hours to fix this for you.
@aclockworkshikz Hey Shikha! Sorry to hear this! Could you please DM us your registered contact number and order ID? We’ll look into this right away and get it resolved for you.
@X_Tejaskumar@jagograhakjago If you ever decide to give it another try in the future, we’d be more than happy to have you back! Feel free to reach out anytime.
@X_Tejaskumar@jagograhakjago We understand you haven’t had the chance to try the program due to your busy schedule. While we encourage users to follow through for the full benefits, we respect your decision. Please check your email for the refund breakdown.
@slicepoh Hi Shanit, at the moment Ria tracking doesn’t support custom food creation. You can add your own foods anytime through the Food Log, and very soon SNAP will also allow macro editing to give you even more flexibility.
@parekh_vipul@GoI_MeitY@applehealthapp@JitinPrasada@AshwiniVaishnaw Hi Vipul, our app securely imports data from Apple Health with your consent, but it doesn’t write data back. This is standard for many health apps and fully compliant with regulations. If you ever need a record of your food or weight logs, we’ll be happy to share them with you.
@i_Shreesh Hi Shreesh, we understand how frustrating this must feel, and we're really sorry you’ve had to wait this long without a proper response. Please share your registered contact number with us in DM, and our team will connect with you right away to fix this.
@kuljeetkaur90 Hi Kuljeet, our support team is already in touch with our finance team to explore the best possible solution for your request. We’ll keep you updated and share the next steps shortly. Appreciate your patience in the meantime.
@BlueApple456 That’s why we keep it one login = one person. Many couples/families join with separate accounts, so each can track progress while supporting one another.
@BlueApple456 Each plan is personalised to an individual’s health data (weight, lifestyle, medical history, goals). Sharing an account could mix up this data, affect progress tracking, and even make nutrition/coach guidance unsafe.
@BlueApple456 We hear you 💙 Family support is a huge part of a health journey. Many have asked why Healthify accounts allow only one login. Here’s why 👇
@adityaSuperU Hi Aditya, we sincerely apologize for the inconvenience you’ve experienced. We want to resolve this for you at the earliest. Could you please DM us the contact number you registered with so our team can get in touch and assist you directly?
@Raghu_jowli Hi, sorry to hear about the trouble with the activation code. Please DM us your registered contact number and email ID so we can check the issue and help you resolve it at the earliest.
@iamanindo18 Hi, we’re truly sorry to hear this. We understand your frustration. Corporate orders can take longer due to bulk handling, but we agree this has been delayed. Our team is prioritising your shipment and will ensure it’s resolved at the earliest. Thanks for your patience.
@sahilsetia21@TusharVashisht Hey! We totally get the wait’s been long. Corporate orders like yours take a little extra time due to volume, but your kit is now being prioritised. Our team’s out of savasana and back in hustle mode. Your order is on its way soon. Thanks for your patience!
@followrahul_ray@HMeSupport Hi, we’ve checked with our tech team and reviewed your profile. No breach was found. We take data privacy seriously and follow strict protocols. If you have proof, please share a screenshot or screen recording via DM so we can look into it further.
@Laachar_Man Hey Sankalp! Thanks for flagging this. Please search for the product as ‘15g Protein Lassi, Amul’ and you’ll find the flavours and correct info. We’ve also asked our team to update the database.