Heather and Patrick

[Heather and Patrick @HeatheandPat]

@VodafoneUK
Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

[Heather and Patrick @HeatheandPat]

@piersmorgan Totally agree!

[Heather and Patrick @HeatheandPat]

@laura_laker Google maps work for us

[Heather and Patrick @HeatheandPat]

@OpenRent one year on my daughter still hasn’t been able to evict her tenant despite extremely late rent payments and other breaches of contract due to an error in OpenRent practices concerning the security deposit. Have tried writing to the founders but no response ….

[Heather and Patrick @HeatheandPat]

A letter from SW Water today confirming our hosepipe ban finished on 25th Sep and thanking us for reducing our water consumption. How many letters and posted ….what cost? Where could that money have been spent in improving their services? Don’t need to be thanked no choice!

[Heather and Patrick @HeatheandPat]

Just back from another great week on the canal/rivers. This time made it all the way to Stratford Upon Avon - weather was glorious and our boat Poppy was a dream - thank you @TrinityBoats

[Heather and Patrick @HeatheandPat]

@g3mmava1entin3 Not my king

[Heather and Patrick @HeatheandPat]

Feeling bewildered with all the criticism of the NHS. My husband, my mother, sister, cousin, sister-in-law have all had incredible response and support from the NHS over the last few months. They have had appropriate consultation and treatment - absolute gratitude for the NHS.

[Heather and Patrick @HeatheandPat]

@OpenRent still no satisfactory response - have written to your founder Adam Hyslop and if no response received will make a complaint to The Property Ombudsman.

[Heather and Patrick @HeatheandPat]

@woodallc87 @ajhyslop @emoov Sadly not for my daughter - potential to lose 000s and cannot get anyone at @OpenRent to take ownership of the issue. Now preparing to involve The Property Ombudsman as a last resort 😢

[Heather and Patrick @HeatheandPat]

@ajhyslop @OpenRent still waiting for a satisfactory response from your organisation. Surely I don’t have to go to The Property Ombudsman to get action?!!

[Heather and Patrick @HeatheandPat]

@OpenRent @indie_landlord @ajhyslop is there anything you can do to help here please? My daughter is at risk of losing thousands and no one in your organisation seems to be prepared to take ownership!

[Heather and Patrick @HeatheandPat]

@OpenRent @indie_landlord Still no satisfactory response - same email response/daughter’s solicitor has already advised isn’t good enough - asked someone from OpenRent to call solicitor directly - no response - writing directly to founder Adam Hyslop and will also be writing to The Property Ombudsman.

[Heather and Patrick @HeatheandPat]

@JeremyVineOn5 He should pay

[Heather and Patrick @HeatheandPat]

@JeremyVineOn5 @theJeremyVine Not with Camilla at his side.

[Heather and Patrick @HeatheandPat]

@OpenRent still no satisfactory response and now it is a Bank Holiday. Disgraceful customer service.

[Heather and Patrick @HeatheandPat]

@OpenRent I am still waiting for a satisfactory response from you

[Heather and Patrick @HeatheandPat]

@OpenRent still waiting for a response please

[Heather and Patrick @HeatheandPat]

@OpenRent @indie_landlord @OpenRent we haven’t had a response please contact me on the email address I have given as soon as possible.

[Heather and Patrick @HeatheandPat]

@OpenRent @indie_landlord We have tried to contact your team but no one seems to be able to help - this has been ongoing for three or more weeks. Please can you pm me so I can give you my daughter’s phone number and someone senior can call her

[Heather and Patrick @HeatheandPat]

@OpenRent @indie_landlord I am sorry but she has called multiple times with no success I really need someone to call her directly who can take action you can email me on [email protected] and I will send you her phone number.