@AskeBay is it the buyer or sellers responsibility to return a bulky item if the buyer sent a third party for collection and they are now asking for a refund
@johnlewishelp thanks for ur reply. Is there anything we can do or have we just lost that £45? It seems silly that, that money has been paid to JL and we’ve not been able to use it. In a cost of living crisis people are having to save for ‘want’ purchases and we thought we had got to our target
Absolutely gutted @johnlewishelp my husband and I have been asking for gift cards for birthdays and Christmas saving up for the crockery we want for our new home. We finally have enough. Only to be told at the checkout today that some of the gift cards have expired!!!
@HalifaxBank was told I could add a party to an account over the phone. When I called they said I had to make a branch appointment. Is there a way to do this without going in branch?