Heather Allen

Chief Customer Experience Officer @easternbank

[Heather Allen @Heather_CX_]

@questlove Brutal. Solid recovery though 🤛

[Heather Allen @Heather_CX_]

@TwitchSupport Both iOS and desktop UI have error codes preventing reporting issues with content. Is there an email address avail.

[Eastern Bank @easternbank]

If #GivingBack is one of your 2021 goals, our free Eastern Give for Good account can help: simplify the giving you already do, give to over 1 million causes, set recurring gifts, & more. Explore with Eastern Mobile & Online Banking at https://t.co/aUJ93pTee2. #JoinUsForGood

[Eastern Bank @easternbank]

We want to hear from you! Join our User Community and give us feedback on our products and services. Use your voice for GOOD and tell us how we can better serve you. Learn more at https://t.co/lMYSEPfLVB #JoinUsForGood

[Monit @MonitApp_io]

Thrilled to share Monit was featured in @AmerBanker regarding the emerging sector of SMB-focused financial tech. Great working with forward-thinking banks, like @easternbank, to help their SMBs stay on top of biz financials and drive bank profitability!
https://t.co/Fx44cBag6U

[Heather Allen @Heather_CX_]

@rshevlin Security concerns/issue - either not liking security options offered.. or if you have to reopen accts due to fraud event anyway... why not look.

[Eastern Bank @easternbank]

“We remain committed to engaging in meaningful action in addressing the racial inequities that are all around us.” – Bob Rivers, Chair and CEO of @easternbank

Read the full call to action from our Chair and CEO: https://t.co/mW1E9AotRN

[NBC10 Boston @NBC10Boston]

#MovementToGive Join us all day today to help those in our community affected by COVID-19. @easternbank Donate now to @MACovid19Relief https://t.co/JJcG0aIyJ2

[Eastern Bank @easternbank]

The Eastern Bank Charitable Foundation is pledging an additional $5 million philanthropic investment to help address the impact of #COVID19 on the most vulnerable populations in our communities. Read more: https://t.co/Ibm3ipaFzA #JoinUsForGood #GivingTuesdayNow

[Boston Globe Opinion @GlobeOpinion]

The Paycheck Protection Program is leaving behind the businesses that most desperately need funding to get through the coronavirus crisis: ones that are minority-owned, write @SteveGrossmanMA, @BettyFrancisco, @revrenddoctor, @rfrivers64. https://t.co/iwNnf2QAdp

[GBH News @GBHNews]

"Unless you are a larger company that has its own law firm, an accounting firm, your own staff, you don't have resources to figure this out; you are going to be left behind," said Eastern Bank CEO Bob Rivers of the paycheck protection program. https://t.co/SoRR1FMZkE

[Eastern Bank @easternbank]

In these unprecedented times, we’re here for you. Today we’re announcing that we’ll provide over $10 million in funding to help offset the impact of #COVID19 for our customers and the communities we serve. Visit https://t.co/WVcSHxdF93 to learn more.

[Eastern Bank @easternbank]

We invite you to watch a personal message from Eastern Bank Chair & CEO, Bob Rivers, as he shares details about how we’re working to support our employees, colleagues, & our community partners in the face of the #COVID19 pandemic. Full 4-min video here: https://t.co/oLbysQGYLN

[Paul Alexander @pasystem123]

Here at the 50th anniversary MLK breakfast. Inspiring words from Rev Michael Curry, a terrific panel discussion, and our own Quincy Miller was one of four MLK awardees. Thank you Quincy for your leadership! ⁦@easternbank⁩ #MLKBreakfastBOS #JoinUsForGood

[Heather Allen @Heather_CX_]

@rowantrollope @Five9 We’re kicking our migration to Five9 in Jan, so there’s one towards your goal. 👍

[CNN @CNN]

The mayor of Salem, Massachusetts, told President Trump to "learn some history" after he claimed that the people accused in the Salem witch trials had received more due process than he has gotten in the impeachment inquiry https://t.co/hsABalDWdI

[Mark Mulligan @mrkmully]

HPD chief Acevedo calls out McConnell, Cornyn, Cruz by name, urging them to pass Violence Against Women act.

"And who killed our Sgt? A boyfriend abusing his girlfriend. So you're either here for women and children [daughters, sisters] and our aunts, or you're here for the NRA."

[Heather Allen @Heather_CX_]

@rshevlin No problem. I’ll check that out. I just know when we have issues with payments it’s amazing how many have no other options.