@LucieBakery Morning Lucie, if can you please send us a DM with your full address including post code, email address and contact number, we can take a look into this for you. - SB
@Deano01973@WorcsBoschCare Hi Dean, thanks for getting in touch. Can you please send us a DM with your full address, postcode and contact number so we can look into this for you. - AB
@simonmichaeluk Hi Simon, can you please send us a DM with the relevant full address including postcode and contact number, to enable us to take a look into this for you? - SB
@claireandbenny Morning Claire, please can you send us a DM with your full address including post code and contact number for us to take a look into this for you. - SB
@PandaMum14 Good Morning Eric, im sorry to hear about the issues you're facing. Can you please DM us so we can look into this further ? Alternatively feel free to contact us directly on 0330 123 9559 - NS
@HIGHINCIDENT1 Hi there, thanks for getting in touch! Please can you direct message us your address/contact details so we can look into this further for you? - ER
@AntheaJayne4 (2) adequate boarding and lighting; and cupboard installations must have sufficient clearances as stated in the Product installation manual;" - once you've had a loft ladder installed, we will be more than happy to attend under the guarantee for you. -AJ
@AntheaJayne4 Hi Anthea, could you please drop us a DM with your full address and postcode? As per the guarantee terms and conditions -"4.1.2 The Product must be installed in an area that is easily and safely accessible; loft installations must have a fixed loft ladder (1) -AJ
@Tw1zzel Hi there, thanks for getting in touch! We would suggest contacting our Tech Team regarding this on either 0330 123 3366 (Monday-Friday, 07:00-18:00, Saturday 8:30-16:00) or [email protected]. They will be happy to help. - ER
@AlanRic23463 Hi there, thanks for getting in touch! We were experiencing a period of necessary unplanned maintenance, our teams were aware and worked on the problem with the highest urgency. We are very sorry for the inconvenience caused - ER
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@MorrisWayn47935 Normally the addition of sealing agents to the system water is not permitted as this can cause problems with deposits left in the H/E. In cases where all attempts to find a system micro leak have failed, Worcester Bosch Group supports the use of Fernox F4 leak sealer only. - SB
@lawpolicylurker Hi there, thanks for getting in touch! Please can you send us your address/contact details via direct message so we can look into this further for you? - ER
@PlumbingBarman@GasManGod Hi Craig, thanks for getting in touch! Please can you send us your address/contact details via direct message so we can look into this further for you? - ER
@moosemarf124 Okay thank you, we would recommend contacting our Technical Team on 03301 239 669, and they will be happy to advise further and how to set up your thermostat. - AB