@CSARIRONMAIDEN @HeavyMetalInk Hello. We are trying to resolve everyone's issues, but we are a small team. We apologize for the delays and we WILL help you. Your frustrations are justified and will not be ignored. Thank you for your patience with us so far.
@CSARIRONMAIDEN @HeavyMetalInk Hello. We're attempting to get your issue addressed and apologize for the continued delay. We'll provide you an update today.
@ChristinaFliege Hello! We saw your DM and just responded. We're gonna fix this and make sure you get your order. We apologize for the unacceptable lapse in communication.
@Power2Ghost@JosephPIllidge Hello! We're incredibly sorry for the lack of communication you've experienced. If you could send a direct message to this account containing your name and order number, we will make sure Customer Service resolves this.
@CSARIRONMAIDEN Thank you for providing this information. Your outstanding order has been brought to Customer Service's attention. We will update you as soon as we have more information.
Statement from our Associate Publisher Kris Longo regarding the recent distribution, customer service and website changes.
On Twitter you can also speak with @HeavyMetalHelp if you are still experiencing issues.
Statement from our Associate Publisher Kris Longo regarding the recent distribution, customer service and website changes.
On Twitter you can also speak with @HeavyMetalHelp if you are still experiencing issues.
Statement from our Associate Publisher Kris Longo regarding the recent distribution, customer service and website changes.
On Twitter you can also speak with @HeavyMetalHelp if you are still experiencing issues.
@MilindShah@HeavyMetalInk@matthewmedney We haven't forgotten! Our Associate Publisher just made a public statement regarding our shipping issues. We're working through the remaining orders and we will absolutely resolve yours!