Helen Hughes

[Helen Hughes @HellieElly]

@LNRailway LNR/DR/20260720/BLMD and LNR/DR/20260720/BLMM

[Helen Hughes @HellieElly]

.@LNRailway trying to avoid paying out on legitimate delays repay claims then saying a human will respond within 10 working days. 13 working days now and still no response. Very poor service

[Helen Hughes @HellieElly]

.@SouthernRailUK refuse to honour their own Delay Repay policy after leaving us stranded in Arundel last weekend. Had absolutely no care for their customers and made no effort to help with our onward journeys. I thought rail companies couldn't get any worse...

[Helen Hughes @HellieElly]

@AvantiWestCoast why is it impossible to talk to someone in customer service. You have declined my delay repay even though your train was 55 mins late into Euston. You won't accept TFL contactless as a ticket and your bot is no use whatsoever

[Helen Hughes @HellieElly]

@HalifaxBank DM sent

[Helen Hughes @HellieElly]

@HalifaxBank why do I keep getting 131513 payment error?

[Helen Hughes @HellieElly]

@O2SBE trying to contact you regarding a carer ticket for disabled customer. Have filled in forms and sent emails but no response received. Thanks

[Helen Hughes @HellieElly]

@TicketmasterCS Done, now please help!

[Helen Hughes @HellieElly]

@TicketmasterUK the email address on my account is invalid and I can't change it as you send the verification code to the invalid email address which I can't access. I have tried live chat but they won't speak to me because my event is more than 7 days away.

[Helen Hughes @HellieElly]

@TicketmasterUK your only solution is to suit a request but then you respond by email to the invalid email address so that doesn't help. Please advise

[Helen Hughes @HellieElly]

@BritishBakeOff Please get subtitles back up. This is our favourite show and we look forward to it all year but have only been able to watch one as no subtitles since. At least get subtitles back on @All4 so we can catch up @Channel4

[Helen Hughes @HellieElly]

@Channel4 @GBBOUK @PaulHollywood @RealMattLucas @noelfielding11 @ndcs @rnid @ofcom @RedBeeMedia Subtitles tonight? On top of the isolation that comes with being deaf, we now have to miss out on all chat about the show to avoid spoilers. Discrimination. And no meaningful updates.

[Helen Hughes @HellieElly]

@BritishBakeOff @PaulHollywood But will the subtitles be working?

[Helen Hughes @HellieElly]

@Ofcom what are you doing about the continued lack of subtitles on channel 4 and other channels both on TV and on demand? It has been a week now that these channels are not accessible to the deaf community. The information given is limited and they do not respond to enquiries.

[Helen Hughes @HellieElly]

@teacchick Congratulations!! Xx

[Helen Hughes @HellieElly]

@teacchick Unhappy with being runners up according to the 17 year old

[Helen Hughes @HellieElly]

@teacchick Saw it at the cinema with subtitles and definitely needed them!

[Helen Hughes @HellieElly]

@teacchick Ours is a toast's ready alarm 🤣

[Helen Hughes @HellieElly]

@teacchick Snowflakes!

[Helen Hughes @HellieElly]

@teacchick Brilliant news 💗