Diversity Agency

Excellent Customer Experiences. Designed and Delivered.
#digitalmarketing #customerexperience #creativeagency

[Diversity Agency @HelloDiversity]

Yesterday we were on shoot with VELUX at the Silk Museum and Paradise Mill in Macclesfield. Here's a glimpse into the making of our newest project and the hard work that's gone into it. It's always a pleasure to collaborate and bring ideas to life.
#Videography #Interiors #VELUX

[Diversity Agency @HelloDiversity]

Optimise for mobile - with access to smartphones and tablets, optimising brand design for mobile is essential for providing a positive user experience.

[Diversity Agency @HelloDiversity]

Clear and consistent branding - a professional and cohesive brand ensures all digital marketing materials, including website, social media and email campaigns are consistent, by doing so customers will feel they can trust you.

[Diversity Agency @HelloDiversity]

Focus on just the user 👉 Think about customer needs, preferences and emotions along their journey to create a seamless and enjoyable experience.
#CXTips #TipsTuesday #CustomerExperience

[Diversity Agency @HelloDiversity]

You’re invited to our new digital home! https://t.co/o12yx1STIu

Explore our offerings and get to know us better. This wouldn’t have been made possible without the dedication and creativity of our exceptional team.

Have a project we can help with? Contact us.

#NewWebsite

[Diversity Agency @HelloDiversity]

Behind the scenes, sneak peek of our latest shoot for a client.

[Diversity Agency @HelloDiversity]

Today we're on shoot in Nottingham with @thehouseupstairs, we're working on a really exciting project together with VELUX! The energy behind the scenes is always great fun and it's a privilege to see the creativity and hard work come to life. Watch this space to see the final cut

[Diversity Agency @HelloDiversity]

It's #DeafAwarenessWeek2024! We believe in inclusivity and accessibility for all. That's why the team is learning British Sign Language, starting with the basics like fingerspelling the alphabet and mastering numbers. Raise awareness, learn more: https://t.co/y5NjvXJMpy

[Diversity Agency @HelloDiversity]

Meet Sean, our finance and operations director who has been with Diversity for 7 years. He brings over 30 years of accounting, finance and compliance experience, and is committed to delivering nothing short of excellent customer experiences.
#MeetTheTeam #CustomerExperienceAgency

[Diversity Agency @HelloDiversity]

Master your call to action. Generally, people don’t act if we don't tell them what the next action is, don't make your audience guess or hunt for what you want.
.
.
.
#CXTips #TipsTuesday #CustomerExperience

[Diversity Agency @HelloDiversity]

Wishing you a Happy Easter from Diversity!
.
.
.
#Easterholiday #Easterweekend

[Diversity Agency @HelloDiversity]

Meet Alex, our dedicated senior account manager who has been at Diversity for 7 years. Alex manages our client WD-40 and assists with the development of account managers. Outside of work, she enjoys travelling and discovering new things.

#MeetTheTeam #CustomerExperienceAgency

[Diversity Agency @HelloDiversity]

Do your brand colours affect sale interactions? Noticed how nearly all SALE signs are red? That's because it captures attention and enhances physical reactions.
.
.
.
#CXTips #TipsTuesday #CustomerExperience

[Diversity Agency @HelloDiversity]

Lidl thrives by copying others and benefiting from the mere exposure effect while Tesco faces trouble for their Clubcard Price programme branding. Who leverages the mere exposure effect unfairly? Read more: https://t.co/1InuQ2Y5Fm

#LidlVTesco #mereexposureeffect

[Diversity Agency @HelloDiversity]

Use scarcity to your advantage. Want to shift more products? Use an appropriate strategy: exclusivity, rarity, urgency and demand.
.
.
.
#CXTips #TipsTuesday #CustomerExperience

[Diversity Agency @HelloDiversity]

We've compiled our collective wisdom into a blog to extend the knowledge not only to our broader team but also to others who want to find out more.

Explore sustainable practices, read on: https://t.co/sjdcChNWEM
.
.
.
#compostweekuk2024 #greenthumbgoals #wastetowonder

[Diversity Agency @HelloDiversity]

It’s the beginning of Compost Week UK!

We asked our team if they compost – four said yes and the rest said no but they’d like to find out more.

#compostweekuk2024 #greenthumbgoals #wastetowonder #compostchampion #ecofriendlyuk #sustainableliving

Do you compost?

[Diversity Agency @HelloDiversity]

This #InternationalWomensDay, we honour the women in our team who help shape Diversity's success. We couldn't do it without you!

[Diversity Agency @HelloDiversity]

Know your customers’ buying habits. When, why and how do they choose one product over another?
.
.
.
#CXTips #TipsTuesday #CustomerExperience

[Diversity Agency @HelloDiversity]

99% of our decisions are subconscious. That means most decisions are actually decided for us by habit.
.
.
.
#CXTips #TipsTuesday #CustomerExperience