Hello Lamp Post

Supercharging on-site engagement across public & private sector organisations with Digital Team Members 👋

[email protected]

[Hello Lamp Post @HelloLampPost_]

@bhx_official What could’ve become into an endless cycle of staff handling frustrated travellers was diverted with the support of our Digital Team Members 🤝

Read our blog here 🔗 https://t.co/SviDcqAHBe

#BirminghamAirport #PassengerExperience #Airports

[Hello Lamp Post @HelloLampPost_]

When extreme weather strikes - airport operations quickly feel the impact.

In early-January, Storm Goretti swept across the UK, leading to a 500% increase in incoming passenger queries for @bhx_official 🌧️

#BirminghamAirport #PassengerExperience #Airports

[Hello Lamp Post @HelloLampPost_]

Congratulations to Steven Woods! Enjoy building your very own airport! 🏗️✈️

Thanks to everyone who took part during the event, we love seeing you get involved!

#PTEWorld #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

All throughout PTE World, you’ve been collecting your boarding passes and holding onto those very important strips for a chance to take home a LEGO Airport set 🎫

🥁 And now… the moment has landed. Drumroll please…

#PTEWorld #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

We had a great time at PTE World reconnecting with familiar faces, meeting new ones and showcasing Hello Airport throughout the event ✈️

We’d like to say thank you to our partners @CVGairport and everyone who stopped by our booth 👏

#PTEWorld #PTE #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

@PteWorld 🎫 It’s also your last opportunity to pick up one of our boarding passes for a chance to win a LEGO Airport set - pick one up before they’re gone!

📍 Stand D262

#PTEWorld #Airports #PassengerExperience #Aviation

[Hello Lamp Post @HelloLampPost_]

✈️ It’s the final day of @PTEWorld, and your last chance to see Hello Airport in-person!

👋 Come find us at Stand D262, where our team are ready to show how our digital team members go beyond answering questions.

#PTEWorld #PTEWorldConf #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

✈️ Day 2 at PTE World is here!

👋 Head over to Stand D262 to learn more about Hello Airport and pick up your boarding pass for a chance to WIN.

#PTEWorld #BirminghamAirport #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

@CVGairport 🎙️ @bhx_official's ‘Connected Personal Experiences’

⏰ 15:45 - 16:15 BST

🎙️ Hosted by Stuart Haseley-Nejrup & Chris Wilson

#PTEWorld #BirminghamAirport #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

✈️ Day 1 at PTE World is officially underway!

📍Find us at Stand D262 with our friends from @CVGairport to see Hello Airport, our in-terminal Digital team member in action

Take a look at what’s to come today ⬇️

#PTEWorld #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

@CVGairport 🎙️Building Human Connection through AI Conversations - CVG Airport & Hello Lamp Post

⏰ 15:00-15:30 GMT

🎙️ Hosted by Brian Cobb & Tiernan Mines

📍 Room 10

#PTEWorld #CVGAirport #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

🎙️“Hello,” “Bonjour,” “Namaste,” “Konnichiwa”: Building Human Connection Through AI Conversations

📅 17th March / ⏰ 15:00-15:30 GMT / 📍Excel London - Room 10

What if the next airport concierge weren’t a person but agentic-capable AI? 🤔

#PTEWorld #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

This is your last chance to sign up for our Digital Leaders AI Public Sector Week talk 🚨

See how on-location digital team members are becoming an essential part of modern operations 🤝

📅 16th March / ⏰ 1:30pm BST / 📍 Virtual

🎟️ Register now: https://t.co/NIcjyt5IJt

[Hello Lamp Post @HelloLampPost_]

We’re giving away something exciting at PTE World 🎉

Head to Stand D262 to learn about Hello Airport, the digital team member that goes beyond answers and pick up your boarding pass 🎟️

Keep hold of it - it might be your ticket to winning 🏆

#PTEWorld #PTE #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

@CVGairport @bhx_official 🎙️ @CVGAirport

Power Play – Rethinking Energy and Data for Aviation’s Next Frontier

🗓️ 19 March | 9:35–10:20am GMT

📍 Show Floor Conference Theatre

#PTEWorldConf #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

🇬🇧✈️ We’re just ONE WEEK away from heading to PTE World at Excel London, will you be joining us there?

Here’s a look at some of key talks and moments you won’t want to miss during the event 👇

#PTEWorldConf #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

@CVGairport @bhx_official 🎙️ @CVGairport

Precision in Motion – Unlocking Efficiency through Micro-Location Intelligence

🗓️ 18 March | 4:15–4:45pm GMT

📍 Room 14

#PTEWorldConf #Airports #PassengerExperience

[Hello Lamp Post @HelloLampPost_]

🇬🇧✈️ We’re now just ONE WEEK away from heading to PTE World at Excel London, will you be joining us there?

Here’s a look at some of key talks and moments you won’t want to miss during the event 👇

#PTEWorldConf #Airports #PassengerExperience